The opportunity
We are seeking a skilled and motivated Performance Officer to join our Adult Social Care Performance team. This is an exciting opportunity to play a key role in delivering high-quality performance insight that drives service improvement across the Council. You will support the monitoring of performance against local and national frameworks, helping services to identify areas of success and where improvements are needed. You will work closely with stakeholders across the organisation and with external partners, ensuring that data is accurate, meaningful and used effectively to support decision-making.
About you
We are looking for someone who is analytical, driven and passionate about using data to improve services.
Do you have:
Advanced Excel skills and experience working with large, complex datasets
Experience using Power BI or similar visualisation tools
Strong analytical skills with the ability to produce meaningful insight
Ability to present data clearly using charts, reports and written summaries
Excellent attention to detail and accuracy
Proven problem-solving ability and ability to manage competing priorities
Ability to build strong working relationships and strong communication skills to engage a range of stakeholders?
If so, this role could be just what you’re looking for.
Why join us
A pension scheme with an average employer contribution of 20%
32 days’ annual leave in addition to Bank Holidays
This role is subject to our hybrid working policy which involves a minimum of 2 days per week in the office or working in the Croydon community; you will also have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.
To view the Performance Officer role profile please click here.
Disclaimer
If you would like to discuss the role in more detail, please contact the Head of Performance, Programmes and Risk by email on katie.byles2@croydon.gov.uk
Please note this role may close early dependent on applicant volume and we will not accept applications after the closing date.
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
Key business plan outcomes:
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.
The borough is split into 24 electoral wards, and local elections are held every four years.
With a workforce of approximately 3,300 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy.
The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny.
The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them.
Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit.
Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.
