Performance Officer (6-month secondment)
Location: Glasgow
Salary: £35.9k - £44.4k per annum (Dependent on skills & qualifications)
Reference: REQ5787
We’re pleased to offer an exciting opportunity to join our Performance & Commercial team working within Scotland Operations.
What will you be doing day to day?
·Analysing operational and financial data and translating into meaningful insight for the Senior Management team to inform decision making
·Developing, monitoring and updating key performance indicators and performance information.
·Identifying areas of potential underperformance and assisting with the development ofproposals to deliver required improvements
·Working with relevant stakeholders and departments to monitor and report on all aspects of regional performance including Safety, Customer, Regulatory, Finance and Data assurance.
·Supports the commercial management of all operational delivery contracts, e.g. Replacement workloads, Reinstatement and Connections.
What you’ll need
The successful candidate must have excellent computer and organisational skills, team working philosophy and must be flexible to meet business needs. The candidate is expected to be capable of organising and motivating an administration team to produce exceptional levels of performance and must have good interpersonal skills and the ability to communicate at all levels.
·Highly analytical and numerical with a passion for data accuracy
·Proactive and dogmatic in identifying and escalating areas of under-performance and opportunities for improvement
·Influencing skills to enable effective problem solving and implementation of change
·Ability to network internally, with other departments and external commercial organisations and stakeholders
·Educated to HNC or equivalent experience
·A broad knowledge of the business, including operational disciplines is desirable
Here’s what we offer you:
Everyone is different, so there’s something in our benefits package for everyone.
Benefits | SGN Your gas. Our network.
www.sgn.co.uk/about-us/careers-hub
Please note that this vacancy is only open to current SGN employees.
SGN manages the network which distributes natural and green gas to approximately six million homes and businesses across Scotland and southern England. Our pipes deliver gas safely, reliably and efficiently to each of these customers.
Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe and warm by leading the way in energy delivery.
Emergency: We provide the National Gas Emergency Service day and night. We’ll always make the situation safe whether the gas emergency is inside or outside a property.
Connect: Every year, we connect around 20,000 customers to our network and we help thousands of our most vulnerable customers heat their homes for less.
Upgrade: We’re committed to upgrading our network and we use the latest technology as we replace, renew and maintain our pipes. We’re constantly innovating to ensure a safe, secure and sustainable future for our network.
Visit our website or follow us on social media to find out more about how we keep our customers safe and warm all day, every day.
