Job Description

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As the Performance Manager – Retail Products within our Personal Strategy and Execution team, you’ll play a lead role in delivering high‑quality performance insights that support Retail Products. Your work will help senior leaders and stakeholders clearly understand performance, make informed decisions, and drive both strategic and operational outcomes.

Operating as a key insights partner to the Retail Products portfolio, you’ll build and shape the performance roadmap, provide meaningful analysis, and influence direction through strong collaboration and trusted advice. As a member of the Retail Products Extended Leadership Team, you’ll contribute to both strategic and tactical discussions, helping guide priorities and decisions across the portfolio.

Banking is changing, and we’re changing with it. At ANZ, you’ll have the opportunity to try new things, learn, and grow—building your future while helping to build ours.

Role location: Auckland (preferred)
Role type: Permanent, full time

Ka aha tō rā e kite ai? - What will your day look like?

The Performance Manager position is a dynamic and impactful role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Delivering high‑quality performance insights across the Retail Products portfolio—including cards, transaction and savings accounts, term deposits, and personal lending—to support informed decision‑making and business outcomes.
• Building strong relationships across Retail Products, DS&E, and key business teams, using data and insights to shape priorities and support strategic direction.
• Maintaining and evolving Retail Products reporting, ensuring leaders have clear visibility of performance through relevant, easy‑to‑access metrics and insights.
• Providing targeted analysis in response to business needs, including regulatory requirements, business‑as‑usual reviews, and emerging priorities.
• Supporting the development and review of initiatives and investment cases, helping assess value, impact, and financial outcomes to enable transformation.
• Contributing to a strong risk and continuous‑improvement culture, including streamlining and automating reporting where possible, strengthening documentation, and working collaboratively across teams to lift data and insight capability.

This position offers flexibility and creativity—you’ll be encouraged to bring your unique perspective and flair to make the role your own.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong, proven analytical capability, with experience working in an insights, analytics, or performance‑focused role and the ability to make sense of complex information.
• A strategic and commercially minded approach, partnering with the business to deliver high‑quality insights and practical solutions that drive action.
• Well‑developed stakeholder engagement skills, with the ability to collaborate, influence, and build credibility across business areas, including at senior and executive levels.
• A high level of problem‑solving and organisational skill, enabling you to manage complexity, prioritise effectively, and deliver quality outcomes.
• Experience within banking or a comparable industry, with an understanding of how large, regulated organisations operate.
• Strong technical capability, including advanced Excel skills, financial modelling experience, and working knowledge of SQL or similar data tools

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/You can apply for this role by visiting ANZ Careers and searching for reference number 112677.

Te Rā Ōtinga - Job Posting End Date

09/04/2026 , 11.59pm, (Melbourne Australia)