Job Description

Performance Manager - Inclusive Employment Australia
(IEA)

Outer Western Sydney ESA

Global Skills has recently been awarded contracts to deliver
the Australian Government’s IEA program in Outer Western Sydney, Central
Western Sydney, Fairfield, Macarthur and Northern Sydney regions.

IEA has replaced Disability Employment Services; a program
Global Skills has been delivering since 2006. Designed to create a more
inclusive future for people with a disability, injury and/or a health
condition, IEA places each person’s unique goals and needs at the heart of the
program. Participants will receive personalised support to prepare for, secure
and maintain meaningful employment.

We are looking for an ESA Performance Manager for Outer
Western Sydney.

About the job

• Leading
  a team of IEA Case Managers across each office in the ESA to deliver
  sustainable employment outcomes for people with disability
• Deliver
  staff training and development to ensure the provision of high quality,
  person-centred services
• Ensuring
  the achievement of internal and external performance benchmarks
• Ensure
  compliance with National Standards for Disability, ISO 27001:2022/RFFR
  accreditation and other quality initiatives and compliance requirements
• Adhere
  to WHS policies, all Information Security and Privacy requirements,
  understand, and apply Deed and guideline requirements
• Leveraging
  systems, tools, and reports to analyse and monitor individual, site and
  area performance and quality metrics
• Representing
  the organisation at external events

Successful candidates for these roles will:

• Preferably
  hold qualifications in Employment, Community or Disability services or a
  related/higher level qualification
• Be
  prepared to work towards a relevant qualification if you do not currently
  hold one
• Have
  a minimum of 3 years management experience specifically leading employment
  service teams, demonstrating excellent leadership and communication skills
• Possess
  the skills to build a positive workplace culture and high performing teams
• Share
  our commitment to providing the highest standard of customer service and
  collaboration with key stakeholders
• Have
  an understanding of the local labour market, career and training
  opportunities
• Have
  a passion for helping others and making a difference
• Possess
  strong administration skills and IT literacy
• Be
  willing to provide a satisfactory Criminal Record Check, Working with
  Children Check and other checks as deemed necessary
• Be
  eligible to work in Australia
• Have
  a full driver’s licence and be willing to travel to sites as required

Working at Global Skills

Global Skills prides itself on being a supportive and
inclusive employer and actively encourages applications from People with a
Disability, Lived Experience, candidates from a Culturally and Linguistically
Diverse, First Nations and from the LGBTQIA+ community.

Our workplace diversity supports our business innovation and
success. We welcome candidates of all abilities and are committed to providing
a supportive and accessible workplace. If you require any accommodations during
the application process or while working with us, please let us know how we can
support you.

We provide ongoing training to our employees, ensuring they
have the knowledge and skills to support inclusivity and diversity in the
workplace.

Our employees benefit from:

• A
  competitive salary and conditions, including car allowance, mobile phone
  and laptop
• Employment
  with a highly reputable organisation, where staff benefit from an
  established management team who prioritise staff growth, progression and
  active engagement in our organisation
• Staff
  Development – full access to the Nesa Academy, internal mentoring &
  external training opportunities e.g. Mental Health First Aid Certificate
• An
  annual staff development allowance to strengthen skills, qualifications
  and opportunities for progression
• Employee
  Assistance Program to support your wellbeing
• A
  paid day off for your birthday
• One-week
  additional annual leave per year for staff with over 5 years of service
• Employee
  Discount Program with a variety of leading retailers including Woolworths,
  Uber Eats, Event Cinemas

How to apply

Apply via SEEK, Employment Hero or email Selda – Internal
Recruiter on scemali@globalskills.com.au

Learn more about Global Skills by visiting
www.globalskills.com.au.