Community Broker Network

Performance Manager - Distribution

Community Broker Network  •  Melbourne, AU (Hybrid)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Are you commercially minded, highly organised and passionate about driving business performance?


Do you enjoy partnering with senior leaders to turn strategy into action and
deliver meaningful outcomes?

Because at CBN, we’re looking for someone who can partner
with our network members to elevate their businesses - helping them grow,
improve performance and navigate opportunities across the insurance landscape.

🔷 About CBN

At Community Broker Network, we’re not just supporting insurance businesses - we’re shaping the future of the industry. As Australia’s largest network of general insurance authorised representatives, we empower over 300 businesses and 1,000 employees across the country.

Our team offers market access, technology, education, marketing, HR, business advice, and more, supporting brokers from Perth to Cairns.

We’re a certified Great Place to Work with an incredible culture, and a genuine commitment to helping our people grow.

Our values:
🔹We Listen (Understand)
🔹We Achieve (Accomplish)
🔹We Are One (Together)

🔷 Purpose of the Role

Reporting to the Executive General Manager Distribution, the Distribution Success Partner is responsible for supporting the delivery of strategic initiatives across Distribution (AU & NZ), Markets and Engagement.

You will drive planning, reporting, forecasting and operational effectiveness while partnering closely with senior leaders to ensure key priorities are delivered successfully. Acting as a trusted advisor
and central point of coordination, you'll help transform strategy into action and enable high-performing teams across the business.

✨ What You’ll Do

·Support the delivery of strategic initiatives across Distribution (AU & NZ), Markets and Engagement

·Partner with senior leaders to drive execution against business priorities

·Establish and maintain consistent planning, forecasting and performance reporting frameworks

·Develop meaningful reporting and insights to support decision-making

·Monitor performance against revenue, AR growth and profitability targets

·Assist with budget management, forecasting and financial performance tracking

·Coordinate cross-functional projects and business improvement initiatives

·Collaborate with Sales, Marketing, Operations, Technology, Finance and Compliance teams

·Drive efficiency, process improvement and operational excellence initiatives

·Provide executive-level support and representation for the EGM Distribution when required

·Lead and contribute to major business change and transformation projects

💡 What You’ll Bring

·Minimum 8 years' experience in distribution, sales operations, commercial management or a similar role

·Strong understanding of the general insurance industry

·Demonstrated experience supporting or leading high-performing teams

·Strong commercial and financial acumen, including budgeting and forecasting

·Advanced analytical skills with the ability to translate data into actionable insights

·Experience managing multiple projects and competing priorities

·Proven ability to influence and collaborate across a broad range of stakeholders

·Excellent communication, presentation and relationship-building skills

·A proactive mindset with a focus on continuous improvement and outcomes

🔷 Our Awesome Benefits!

At CBN, we genuinely care about our people - and it shows.


Here’s what you’ll enjoy:

🏆 Great Place to Work certified

🌟Hybrid working flexibility - 3 days in the office, 2 days at home

🧘Wellbeing allowance

🥰Mental health days & birthday leave

💰Competitive salaries

📚Study support & professional development opportunities

💫Incentive & bonus plan

👶Paid parental leave

❤️Salary continuance benefit

✈️Travel and cyber insurance discounts

👏Regular team events and cultural activities

😍Extra perks like health insurance discounts, retail offers, and more!

🔷 Ready to Join Us?

If you’re passionate about building relationships, driving business performance, and making a real impact across a national network, we’d love to hear from you.

Community Broker Network

About Community Broker Network

The Community Broker Network (cbn) came together from three separate networks: Westcourt General Insurance Brokers (established 1982), NAS Insurance Brokers (established 2001) and the CGU AR Network (tracing back to 1916).

In 2017, these three networks came together to form one strong network of approximately 400 authorised brokers, servicing more than 200,000 SME businesses.

The community broker network’s purpose is to support our communities so they can sustain, grow and thrive.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Melbourne, AU
Year Founded
2017
Social Media