USD $20.99/Hr.
USD $32.54/Hr.
Responsible for leading quality and performance improvement initiatives that drive patient safety, reduce waste, improve process reliability, and optimize operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes.
The Performance Improvement Consultant II leads system-level or cross-departmental projects and serve as a mentor for entry level consultants, who focus on unit-level projects under supervision. This role works with a high degree of autonomy while receiving strategic oversight and coaching from Master Black Belts and Quality Leadership. This role works independently with minimal supervision. Handles moderately complex issues. Has departmental influence and cross-functional outcomes and may lead small project teams. This role is central to building a culture of continuous improvement by serving as a project leader, educator, and mentor, ensuring that initiatives align with Memorial Health’s mission and deliver measurable impact on patient care and operational excellence.
Education:• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.• In lieu of Bachelor’s degree, 5 years related experience will be considered.• Master’s degree in Healthcare Administration, Public Health, Business Analytics, or related discipline is preferred. Licensure/Certification/Registry:• American Society of Quality (ASQ) Lean Six Sigma Green Belt certification required. Must maintain certification through ASQ recertification process; Black Belt preferred. Experience:• Minimum 2 years of on-the-job experience in one or more areas: Six Sigma and Lean Methodologies, Analytical Tools, and/or Team Facilitation• Demonstrated success leading system-level or cross-departmental projects to improve outcomes, patient safety, or operational performance.• Clinical experience highly desired. • Familiarity with healthcare regulatory standards (Joint Commission, IDPH) or Baldrige Health Care criteria desired. Other Knowledge/Skills/Abilities: • Advanced ability to perform data analysis, identify trends, and translate findings into actionable strategies.• Strong facilitation and change management skills to lead diverse teams.• Ability to independently balance multiple high-priority projects in a fast-paced environment• Proven mentoring and coaching skills to guide Yellow Belts, Green Belts, and project team members.• Proficient in statistical and quality improvement software (QI Macros, Minitab, Simul8, etc.) and Microsoft Office Suite• Familiarity with clinical workflows, EHRs, and healthcare data sources.• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization. • Strong, analytical, planning, problem-solving and organizational skills.
Strategic Quality and Performance Improvement
Data Analysis and Risk Assessment
Metrics and Reporting
Stakeholder Engagement and Collaboration
Training, Mentorship, and Education
Professional Development and Community Engagement
Other Duties
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Memorial Health is one of the leading healthcare organizations in Illinois—a responsibility we are proud to uphold. Founded in 1897 to meet the expanding needs of our communities, we have assembled an ever-growing team and vast resources.
Dedicated to unsurpassed excellence in care, education, and research, our community-based, not-for-profit corporation features a team of nearly 10,000 strong throughout eight state-of-the-art affiliates offering a broad array of vital services. Yet what matters equally is the size of our heart. Our ambitions. And our potential to do bigger and better things.
We’re achieving our goals by developing academic alliances with other respected institutions, including the BJC HealthCare Collaborative and the Southern Illinois University School of Medicine. By earning important credentials and accreditations. By making a real investment in employee development. And by building upon our reputation for excellence on the regional level, with the goal of realizing national prominence.
