Job Description

Employment Type:

Full time

Shift:

Day Shift

Position purpose:

Participates in developing and leading the strategy to integrate Performance Excellence thinking into the culture of the organization. Coaches/trains individuals and teams throughout the organization from front line associates to middle management in problem identification and resolution using Performance Excellence (PE) principles and tools while achieving sustainable positive results for the organization. Trains Performance Excellence Specialists through their development plans.

Minimum qualification:

• Bachelor’s degree (accredited by national accrediting agency approved by the U.S. Secretary of Education).
• Two years operational experience in improvement-based role with proven outcomes. One year in full-time improvement coaching role. Experienced in some concepts/tools of a lean management system including some understanding of lean culture, philosophy, principles and tools. Strong understanding of lean and its application in health care. Experience coaching individuals from front line staff through front line leaders (manager level).
• Minimum: Strong communication, organizational, negotiation and leadership skills. Some experience developing training following adult learning principles. Strong skills and experience in communications, facilitation, and change management. Strong project management, process redesign, and analytical skills. Self-motivated and self-directed in fulfilling assigned tasks/responsibilities, with proven ability to work independently and as a team member. Ability to interpret and analyze data and information for purpose of clear problem understanding. Must possess a personal presence that is characterized by a sense of humility, honesty, integrity, team-first orientation, and caring with the ability to inspire and motivate others to

What the performance excellence consultant will do:

• Coaches leaders and Performance Excellence Specialists to accomplishment of PE strategy within assigned areas.
• Coaches mid-level leaders to identify opportunities for improvement.
• Participates in developing PE curriculum and delivers departmental-based training. Topics may include Lean and change leadership.
• Participates in developing and implementing departmental PE strategy.
• Serves as a technical knowledge resource on PE tools to both mid-level leadership and colleagues.
• Connects PE work to Trinity Health strategic plan, mission, vision, values and guiding behaviors.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.