Ultrahuman

Performance Coach - Night Shift (Remote)

Ultrahuman  •  San Francisco, CA (Remote)  •  4 months ago
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Job Description

About Ultrahuman:Ultrahuman is the world’s most advanced metabolic fitness platform.We are helping people hit their fitness goals, perform better at sports and optimise their metabolic health by providing actionable insights for all biomarkers in our arsenal.We are snowballing and are backed by investors such as Alpha Wave Incubation, Steadview Capital, Blume Ventures, Nexus Venture Partners, and renowned angels. We are a small team of relentlessly optimistic people who love to think deeply about problems, push boundaries and have a lot of fun while at it AND do all this async :)

About the Role:Welcome to the world of product-led coaching!You will be responsible for coaching our users to use our products to reach their health outcomes.
Responsibilities:
  • Use your nutrition & coaching skills to orient users toward their health goals
  • Manage incoming customer queries via various channels promptly.
  • Channel feedback to the designated teams and help take Ultrahuman TO THE MOON.
  • Work on eliminating SLA response times, and ensure a stellar customer experience across time zones.
  • Assist technology teams in improving customer experience.
  • Liaison with our user experience team and other athletes and ensure that our users get the proper guidance.
  • Taking a consultative approach to helping our users overcome issues and achieve goals to provide them with a 7-star experience.
  • Build your toolkit and let automation make your job easier. We believe in smart work, not hard work.
Prerequisites:
  • Certification or degree in nutrition / exercise physiology
  • Ability to work cross-functionally with operations and technology teams.
  • Minimum of 1 years of work experience.
  • Strong listening, written, and verbal communication skills.
  • Ability to and willingness to invest in continuous learning on the job in health, fitness, biohacking, and nutrition.
  • Founder mindset, join us if you are super motivated, passionate, proactive, and can take ownership of all your tasks and execute them independently!
  • Have a strong affinity towards health and fitness as a domain and lifestyle.
Ultrahuman

About Ultrahuman

Ultrahuman is the world's most comprehensive self-quantification platform.

Ultrahuman’s products include the Ultrahuman Ring AIR–the world’s lightest sleep-tracking wearable; Ultrahuman M1–a continuous glucose monitoring platform; Ultrahuman Home–a home health device that monitors environmental markers that affect your health every day; and Blood Vision–a preventive blood testing platform with the pioneering UltraTrace™ technology.

The Ultrahuman Ring AIR is the world's lightest sleep tracking wearable that accurately measures your sleep, HRV, movement, and temperature, with insights to help you improve your health every day.

The Ultrahuman M1 helps you measure the impact of food and activity on your body in real time through glucose as a biomarker.

When worn together, the Ring AIR with M1 is uniquely powerful. The glucose data from the M1 in convergence with the movement, body and sleep data from Ring AIR provide deep correlations to improve your metabolic health.

The Ultrahuman Home is a silent and sophisticated home health device that monitors environmental markers that affect your health every day, including exposure to artificial light, air quality, humidity, and noise levels. It’s a first for the wearable space to leverage home health data and correlate the home environment (humidity, air quality, temperature) to an individual’s lifestyle (sleep, stress).

With Blood Vision, users can do more than just ascertain their current health status. The pioneering UltraTrace™ technology seamlessly correlates changes in your sleep, resting HR, HRV, and movement trends with pertinent markers in the blood.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Bangalore, IN
Year Founded
2020
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