White Plains, New York
Rotating (United States of America)
Communication is essential to the delivery of quality patient care. No matter what your role, everyone is a caregiver at NewYork-Presbyterian. Our Telephone Operators quickly relay information while getting every detail right, while providing our patients and their families with exceptional service. Now you have the opportunity to impact the bigger picture by helping make connections and ensure our patients and their families continue to rely on us for amazing care.
The Telephone Operator utilizes the telecom system console, Rover notifications, private band radio to answer and direct all incoming calls to appropriate source, including hospital staff, psychiatrists, psychologists, and social workers. They utilize the Rover system to alert hospital staff and personnel when they are needed. The telephone operator is responsible for communicating emergencies, including but not limited to psychiatric emergencies, “911” related emergencies & fire events/drills. They are the comforting voice for family members wishing to connect with loved ones and ensure the consistent delivery of excellent customer service.
This position will cover all shifts, days, evenings and nights as needed (flexibility is needed), at NewYork -Presbyterian Westchester Behavioral Health Center.
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses.
NewYork-Presbyterian Hospital is an equal opportunity employer.
$35.00/Hourly
It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
At NewYork-Presbyterian, we put patients first. It’s the kind of work that requires an unwavering commitment to excellence and a steady spirit of professionalism. And it’s a unique opportunity for you to collaborate with some of the brightest minds in health care, while building on our success as one of the nation’s best hospitals.
A career here is one that helps improve the lives of countless human beings throughout the world. From preventive, inpatient and ambulatory care, to technology management and beyond, all of our work is essential to the delivery of top-notch care.
Representing a wide range of fields, our talented employees collaborate across several facilities within our network, including:
• NewYork-Presbyterian/Columbia University Irving Medical Center
• NewYork-Presbyterian/Weill Cornell Medical Center
• NewYork-Presbyterian Allen Hospital
• NewYork-Presbyterian Brooklyn Methodist Hospital
• NewYork-Presbyterian Hudson Valley Hospital
• NewYork-Presbyterian Komansky Children's Hospital of Children's Hospital of New York
• NewYork-Presbyterian Lower Manhattan Hospital
• NewYork-Presbyterian Morgan Stanley Children’s Hospital of Children's Hospital of New York
• NewYork-Presbyterian Queens
• NewYork-Presbyterian Westchester
• NewYork-Presbyterian Westchester Behavioral Health
No matter where you work within our organization, you’ll enjoy inspirational and supportive leaders, the latest in technology, and a benefits package that fosters true work-life balance. These are just some of the many reasons why employee engagement and patient satisfaction are at all-time highs within our hospital. Explore our life-changing careers today, and discover the promising future ahead.
