Job Description

Job Location: MOC Night Weekend Team - New York, NY 10019,

Salary Range: $34.52 - $34.52 Hourly, Intro/

Program Description

Goddard Riverside Community Center is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The Downtown Goddard catchment area includes 23rd St and below. The Uptown Goddard catchment area serves the Upper East & West side of Manhattan.

Purpose of Position: The Per Diem Outreach Social Worker works creatively and effectively within the community to engage clinically complex unsheltered clients through use of clinical assessment, motivational interviewing, and harm reduction techniques with a housing first approach. The position serves as part of an outreach team responding to 311 community calls, assists with housing placements, and meets clients “where they are at”. The position works in conjunction with MOC teams.

Schedule: Saturday and Sunday, hours variable

Hourly Rate: $34.52

Roles, Responsibilities and Essential Duties: Roles, Responsibilities, and Essential Duties

Clinical Outreach

• Provide support related to the clinical assessment of clients, including evaluating the need for hospitalization and coordinating 9.58 removals as needed; document all assessments, findings, and clinical decision-making by the end of shift.
• Canvass for vulnerable individuals during Code Blue, Code Red, and other appropriate times, including periods of inclement weather, assessing for the potential need for 9.58 removal and documenting assessment outcomes and rationale by the end of shift.
• Support other teams on shift by conducting client assessments when safety concerns arise, and advocate for additional services as indicated.
• Oversee your shifts Code Blue/Code Red canvassing with emphasis on training new staff to the process and ensure assessments are being completed for clients.
• Assist in onboarding new staff and participate in group trainings for current staff.
• Attend staff meetings, training programs and supervision meetings; participate in program evaluation and improvement.

General Canvassing

• Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients.
• Outreach new and current clients in promoting service goals and escorting clients when needed.
• Respond to special assignments from DHS, Community officials, and other organizations.
• Respond to 311 calls regarding unsheltered individuals.
• Document client engagements, area reports, and special assignments in MOC and DHS databases
• Prepare reports on shift activities and client status
• Drive outreach vehicle: safely around Manhattan and outer boroughs

Qualifications / Educational Requirements

Required

• LMSW license required, completion and maintenance of 9.58 certification (upon hire)
• Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
• Flexibility in work hours; available to work evening, overnight and weekend shifts as required

Preferred

Proficiency in Spanish

Skills, Knowledge, and Abilities

• Ability to multi-task/work in a fast-paced environment
• Strong interpersonal skills
• Strong written and verbal skills
• Team player
• § Good judgement

Computer Skills

• Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
• Able to use or learn other electronic databases, programs, and funder-related software, such as Mocapp, Streetsmart and CARES

Physical Requirements

• Frequent walking and standing,
• Ability to lift up to 30lbs such as client belongings during moves.

Work Environment

• Office and field work; all weather

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.