Job Description

Job Location: Downtown Health Center - Port Angeles, WA 98362
Position Type: Per Diem
Salary Range: $21.85 - $25.16 Hourly

Job Category: Health CareOUR FULL-TIME MEDICAL ASSISTANTS WORK 10 HOUR DAYS, 4 DAYS A WEEK. PART-TIME IS CONSIDERED NO MORE THAN 2 DAYS A WEEK. PER DIEM IS AT LEAST 1 DAY EVERY 2 WEEKS, NO MORE THAN 2 DAYS A WEEK. THESE ARE NOT BENEFITS ELIGIBLE POSITIONS. SCHEDULE IS NEGOTIATED BY EMPLOYEE AND MA SUPERVISOR.
TO BE CONSIDERED FOR PART-TIME OR PER DIEM, YOU MUST:
Have EPIC experience, AND a) Prior NOHN Employed MAR or MAC or B) MAC with at least 1 year of experience.
Job Title: Medical Assistant
Department: Clinical Support
Reports To: Clinical Support Manager
FLSA Status: Non-Exempt

Summary:
Affect the productive and efficient operation of assigned clinic or department through timely and attentive administrative support.

Essential Duties and Responsibilities:

Essential Duties and Responsibilities:
Achieve Results
- Ensure the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinic support (as authorized or licensed).
- Ensure that patients experience a positive experience, treated with the care and compassion expected.
- Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
Operational Excellence
- Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.
Relationships
- Provide supportive care for each patient and is aware of specific needs.
- Establish favorable working relationships with all colleagues
Stewardship and Professionalism
- Uphold and consistently represent the values and mission of NOHN at all times.
- Ensure compliance and attention to all corporate policies and procedures.
Primary Tasks and Duties:
- Prepares patient for clinical exam/visit, including the collection of typical patient vital signs (blood pressure, temperature if appropriate for visit, height, weight, etc.)
- Assists provider with clinical visit in a quiet, discreet, efficient manner (if any questions or need for suggestions arise during the examination, these are to be discussed with the provider outside of the exam room).
- Follows through with post-visit duties.
- Assists with office duties as assigned (check and replenish supplies, wiping down rooms after each patient, check emergency cart/bag on rotating weekly checks, washing/packaging/autoclaving instruments, etc)
- Screen patient calls and determine nature of complaints, then advise caller accordingly to what your provider recommends.
- Schedule patient for specifically ordered tests at other medical facilities, completing proper template in EMR and advising patient of any preparation needed.
- Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs.
- Laboratory CLIA testing
- Administer and record all medications ordered by the provider
- Pend prescriptions/orders for patient as directed by provider and record in EMR.
- Refill prescriptions as needed by provider in the progress notes following the guidelines as listed in the patient care policy on the K-Base and record in the EMR.
- Be able to assist with procedures as listed on procedure list on the K-base and Procedure shelf.
- Train and mentor medical assistant staff as assigned.
- Contribute to development of processes for Medical Assistant training.
Essential Functions:
- Read, write, and maintain patient records and related administrative documentation
- Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data
- Utilize computers in the collection, management, and reporting of patient records
- Ability to work with a diverse, sometimes difficult and demanding patient population

Qualifications
- Education: High school diploma or equivalent. Certified or registered Medical Assistant credentialed in the State of Washington.
-

Experience: 1-2 years of medical assisting experience preferred
- Skills:
- Proficiency in EHR systems
- Excellent communication skills
- Strong organizational skills
- Ability to work independently and as part of a team
- Demonstrates success with clear thinking and ability to reorganize as needed
- Demonstrates success in working independently, prioritization and problem solving
- Demonstrates success in organization abilities
- Working knowledge of Microsoft applications including Excel, Word, Outlook, etc. or willingness to learn
- Demonstrates success in effectively managing difficult situations
- Language: Requires good verbal and written communication skills.  Must be able to speak and read the English language.
Physical Demands:
- Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum 50 pounds without assistance.

Work Environment:
- Fast-paced community health center setting, potential exposure to infectious diseases, interaction with diverse patient population.
- Normal outpatient ambulatory working environment.
- The noise level is usually moderate with many conversations occurring at the same time.
Benefits:
- 4% 401k Contribution, Paid Time Off (PTO) plus paid holidays.
Equal Opportunity Employer:
- North Olympic Healthcare Network is an equal opportunity employer (EOE). All applicants will receive equal consideration for employment without regard to age, race, color, national origin or ancestry, ethnicity, family or marital status, sex, genetic information, disability, creed, religion, citizenship, socio-economic status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.