Job Description

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

The Per Diem Medical Assistant (MA) plays a key front-line role in supporting high-quality patient care on an as-needed basis. Working under the supervision of licensed providers and in collaboration with clinical and administrative staff, this position performs both clinical and clerical duties to ensure efficient, patient-centered operations. The Per Diem MA provides flexible coverage based on organizational needs, maintaining a professional, compassionate presence while adapting to varying schedules, providers, and patient populations.

What You'll Do

• Provide direct patient support, including escorting patients to exam rooms, obtaining and documenting vital signs, height, weight, and chief complaint in the electronic medical record (EMR)
• Prepare exam rooms for patient visits, ensuring cleanliness, adequate supplies, and proper functioning of equipment
• Assist providers with clinical procedures and examinations, following established protocols and infection control standards
• Perform basic clinical tasks such as point-of-care testing, EKGs, specimen collection, and administration of medications or immunizations as authorized and in accordance with training and policy
• Accurately document patient information, procedures, and treatments in the EMR, maintaining confidentiality and compliance with HIPAA and organizational standards
• Support patient flow by coordinating rooming, tracking provider schedules, and communicating effectively with clinical and front-desk staff
• Provide patient education and instructions as directed by the provider, ensuring patients understand follow-up plans, referrals, and any home care guidance
• Assist with scheduling, referrals, and coordination of follow-up appointments or services as needed
• Maintain inventory of clinical supplies, restock exam rooms, and report equipment or supply issues promptly
• Adhere to all infection prevention, safety, and quality protocols, including proper use of personal protective equipment and safe handling of biohazard materials
• Respond flexibly to changing daily needs, including covering various providers, clinics, or locations as assigned on a per diem basis
• Participate in required trainings, competency assessments, and updates on clinical protocols and workflows

Qualifications

• High school diploma or equivalent required
• Completion of an accredited Medical Assistant training program required
• Current certification or registration as a Medical Assistant (CMA, RMA, CCMA, or equivalent), or eligibility and willingness to obtain certification within an organization-defined timeframe if required by state or employer
• Current Basic Life Support (BLS) certification or ability to obtain prior to start date
• Previous experience as a Medical Assistant in an outpatient clinic, physician office, or similar healthcare setting preferred
• Proficiency with electronic medical record (EMR) systems and basic computer applications (email, scheduling, data entry)
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and multidisciplinary staff
• Demonstrated ability to work independently, manage time effectively, and adapt to changing priorities and assignments
• Commitment to maintaining patient confidentiality and adhering to HIPAA and organizational policies
• Ability to work on an hourly, per diem basis, including flexibility to accept shifts based on operational needs, which may include weekdays, evenings, or weekends depending on department requirements
• Physical ability to perform the essential functions of the role, including standing for extended periods, walking, bending, and assisting with patient positioning or transfers as needed
• Strong attention to detail, accuracy in documentation, and commitment to quality and patient safety