Job Description

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

About the Position

The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties.

Position: Per Diem House Manager

Location: Various Locations throughout the Bronx, and Harlem

Reports To: Superintendent/Property Manager

Status: Non-Exempt

Compensation: $17.50/hour

Responsibilities

• Secure and maintain the safety of the tenants and the facility.
• Provide crisis intervention when necessary.
• Employees are expected to check their work email daily.
• Responsible for reporting and electronically documenting all incidents on site.
• Assume responsibility for the overall running of the facility during the absence of full time staff.
• Assist with filing, rent collection, time & leave calendars and timesheet collection.
• Monitor and visually verify that clients are safe by conducting room checks in accordance with
• Directors and Case Managers directives and client request(s).
• Monitor client/visitor activity.
• Ensure that all residents respond to fire alarms.
• Maintain compliance with fire safety codes.
• Maintain security by conducting floor checks hourly.
• Periodically attend house meetings, case conferences, and staff meetings.
• Other duties as assigned.
• This is a part time per-diem position based on the business’ needs and the applicant’s own needs. There is flexibility in the hours given and we will try to accommodate the requested hours if possible.

Requirements:

• High School diploma highly preferred.
• 1 year customer service experience required.
• Fire Guard Certification required. Must be willing to take certification course as a condition of employment.
• Basic computer skills knowledge required.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to use judgment and make sensible, practical and concise decisions in an emergency situation.

ADA Specifications:

This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One

must possess the ability to speak, hear, see, and write as well as the ability to use a computer

and related software programs. Local and/or national travel required and may require some longer

weekday/weekend commitments to accomplish related business projects or meet deliverables.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and all qualified candidates will receive consideration for

employment without regard to race, color, religion, sex, national origin, disability status,

protected veteran status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive workplace where all employees feel welcome and

valued. We believe that diversity and inclusion are essential to our success.

DISCLAIMER

This job description is intended to provide a general overview of the position and its essential

functions. It is not intended to be an exhaustive list of all the duties and responsibilities that

may be assigned to the staff member. The specific duties and responsibilities of the position may

change from time to time, as determined by the needs of the organization.

The staff member must be able to perform the essential functions of the position satisfactorily,

with or without reasonable accommodation. Reasonable accommodation will be made to enable employees

with disabilities to perform the essential functions of their job, absent undue

hardship.