Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

The People Technology Project Analyst supports the People Technology team in driving key HR initiatives and system-related projects. This role works closely with all HR sub-functions and plays a critical part in supporting the project team and lead with the preparation and execution of HR projects and potentially a HRMS implementation. The Analyst is responsible for coordinating project activities, documenting requirements, managing data-related tasks, and ensuring effective communication across teams.

Key Responsibilities

Pre-Implementation (Readiness & Planning)

• Coordinate pre-implementation activities, including process documentation, data gathering, and requirement definition.
• Support HR teams in identifying project prerequisites, risks, gaps, and dependencies.
• Assist in preparing project plans, timelines, and governance documents.
• Facilitate requirement-gathering sessions and support future-state process mapping.

Implementation (Execution & Delivery)

• Track daily project activities, updating progress, risks, issues, and actions.
• Support coordination with vendors and cross-functional teams during design, build, testing, and deployment.
• Participate in testing cycles (SIT, UAT), including test script creation, test execution, and defect tracking.
• Assist with data migration activities such as data validation, reconciliation, and preparation.
• Prepare project documentation, status updates, and metric reports for stakeholders.
• Support change management activities including communications, training logistics, and user readiness.

Ongoing HR Project Support

• Contribute to continuous improvement initiatives across HR systems and processes.
• Provide support for other People Technology projects as required.
• Maintain strong collaborative relationships with HR teams to ensure alignment and operational support.

Required Qualifications

• 5–7 years of experience in HR project management, HR operations, HRIS, or related fields.
• At least 1 full end-to-end HRMS implementation cycle
• Experience working with cloud HR applications such as SAP SuccessFactors, Workday, Oracle, ServiceNow, or similar.
• Knowledge of HR processes, data structures, and workflows.
• Strong analytical, coordination, and documentation skills.
• Ability to work effectively with multiple stakeholders in a fast-paced environment.

Preferred Skills

• Experience with AI-enabled tools, process automation, or digital workflow solutions is advantageous.
• Familiarity with project tools (e.g., Jira, Smartsheet, Asana).
• Strong communication and facilitation skills.
• Basic change management knowledge.