Job Description

Job Title: People & Talent Manager

Location: London, UK

Reports to: CEO

Hours: Part Time - 30 hours per week (working Monday through Thursday, 3 days in the office and 1 day WFH)

ABOUT US

SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.

Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court.

ABOUT THE ROLE

We are looking for a proactive People & Talent Manager to lead HR and talent acquisition across the employee lifecycle for our London office, while also providing some support to our New York office too. This is a standalone generalist role, responsible for day to day HR administration, recruitment, employee relations, payroll and benefits administration, HR systems management, and people and culture initiatives.

The role requires someone confident operating independently while partnering with managers and senior leaders to advise on people matters. More complex employee relations issues or director level HR projects will be supported by an external HR consultant.

This position offers the opportunity to shape and strengthen people processes while supporting a collaborative, fun and high performing culture.

RESPONSIBILITIES

HR Operations & Administration

• Manage day to day HR administration across the UK and US, ensuring accurate employee records and documentation
• Maintain and manage the HRIS (HiBob) and US HR platform (JustWorks), ensuring data integrity, reporting accuracy, and process efficiency
• Oversee onboarding to ensure new hires are effectively integrated into the business, including 6/8 week entry interviews
• Manage off-boarding processes, including documentation and exit interviews
• Analyse exit feedback to identify trends and opportunities for improvement.

Recruitment & Talent Acquisition

• Lead end to end recruitment across the UK and US, including job briefs, advertising, screening, interviews, offers, and onboarding coordination
• Partner with hiring managers to understand workforce needs and support effective hiring decisions
• Contribute to workforce planning discussions
• Ensure a positive and consistent candidate experience throughout the recruitment process.

Employee Relations

• Act as the first point of contact for HR queries, offering clear and supportive guidance
• Ensure company compliance with UK employment law, health and safety requirements, and internal policies
• Maintain up to date knowledge of employment law and HR best practices
• Provide clear, timely, and accurate HR guidance and policy support to managers and employees
• Manage employee relations matters, with support from external consultant for complex cases
• Liaise with managers and senior leaders to coach and advise on people issues, from conduct to capability. Escalate more complex matters to the HR consultant when required
• Support initiatives that promote a positive, inclusive, and high performance culture
• Lead engagement activities and feedback processes to enhance employee satisfaction and retention
• Conduct regular people and culture check ins to support wellbeing and engagement.

Performance, Development & Succession

• Support and coordinate the annual performance review and pay review cycle, ensuring timelines and documentation are managed effectively
• Contribute to succession planning discussions and support career development frameworks
• Help coordinate training initiatives, working with external providers where appropriate.

Payroll & Benefit

• Provide timely and accurate payroll administration to support the Finance Director with monthly payroll
• Ensure payroll data is accurate, approved, and submitted in line with deadlines
• Administer employee benefits and act as the main point of contact for benefits queries.

Office & IT Operations

• Collaborate with the Office Manager on office events (both socials and inclusion/wellbeing), facilities coordination, inventory management, and office security
• Support basic IT coordination for new starters and leavers, including equipment and systems access setup
• Cover Office Manager duties when they are on leave.

External Consultant Liaison

• Partner with external HR consultants on complex employment matters including legal advice, redundancies, conflict resolution, major incidents, and significant organisational changes
• Support implementation of consultant recommendations where required.

Requirements

• Proven experience as a standalone People Manager within a generalist HR and Talent Management and role
• Experience working in media/marketing services sector is desirable but not essential
• Strong end to end HR experience across onboarding/off boarding employee relations, performance management, payroll support, and HR administration
• Demonstrable experience managing recruitment and talent acquisition processes
• Confident advising and coaching managers on basic people matters, including performance, employee wellbeing, maternity, absences etc.
• Experience supporting payroll administration and employee benefits management
• Experience managing and maintaining a HRIS and ATS, with strong attention to data accuracy and reporting. HiBob and Workable experience desirable but not essential
• Experience supporting annual review and pay cycles, and contributing to training and development initiatives
• Up to date understanding of UK employment law and HR best practice. Exposure to US employment practices is advantageous
• Highly organised, proactive, and comfortable working independently while managing multiple priorities
• Strong interpersonal and communication skills with the ability to build trusted relationships across the business
• CIPD qualified or working towards qualification preferred.

Benefits

• 25 days’ holiday (plus public holidays and Christmas closure) and additional annual leave accrual for the first three years
• Competitive salary, benchmarked annually
• Enhanced family and personal leave policies
• Health cash plan (after 3 months) and employee assistance programme
• Hybrid working with home equipment allowance
• Regular social events and free tickets to live events
• Opportunities to help further shape the business culture and agency benefits.

LOCATION

Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. We currently operate a hybrid working week, including Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays.

At SINE Digital, we’re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at careers@sinedigital.com - we’re here to ensure you have what you need to show up as your best self.