The People Support Partner will support the Talent Management team in various functions including employee relations, performance management, and compliance. The ideal candidate will have a broad understanding of People Department practices and the ability to manage multiple tasks effectively.
Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.
-Provides exceptional customer service to internal and external customers of People Department in all matters and transactions.-Serves as the primary point of contact for the People Department for general phone and e-mail inquiries, and in a timely manner, accurately resolves or escalates inquiries appropriately.-Serves as second (back-up) point of contact for other positions within the department as assigned.-Communicates various policies, procedures, laws, standards, and other regulations to employees and leaders, with direction and guidance from People Department Leadership, or Strategic People Partners as needed.-As directed, participates in the recruiting, onboarding, performance management, investigations, corrective discipline, and terminations for team members.-As directed, participates in and/or completes investigations and employee relations issues through to resolution, including unemployment and/or EEOC claims.-As directed, assists with job duties and routine processes, programs, and projects across all functional areas of People Department.-Participates in departmental audits and projects, as well as assists in preparing metrics, reports, and presentations as directed.-Analyzes current policies, processes, and procedures and recommends potential changes, updates, or enhancements.-Participates in department meetings and continuing education opportunities.-Maintains confidentiality of all People Department and company information and data.-Performs all duties in an ethical manner consistent with the organization’s mission, vision, and values.-Demonstrates a willingness to be an active participant in initiatives that have fundamental impact on the organization.-Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization.
REQUIRED EDUCATION: Bachelor's Degree (higher degree accepted) in Human Resources, Business or related field
-1 year experience or internship in an entry level human resources position
CommUnityCare Health Centers is a not-for-profit 501(c) (3) corporation providing primary care health services to the medically underserved. For over 30 years, we served as the Community Health Centers, operating as a department of the City of Austin. In March 2009, we became CommUnityCare, operating independently from the City. CommUnityCare is proud of its past history of service to the community and looks forward to continuing to provide great care. Our vision as CommUnityCare is to increase access to care and to expand our range of services.
CommUnityCare operates 25+ health center locations in Travis County and central Texas. We offer comprehensive primary care services for the entire family including: family medicine, internal medicine, pediatrics, women's health services, behavioral health services, nutrition education, pregnancy and parenting centering programs, specialty services such as cardiology, dermatology, pulmonology and dental care.
