Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.
As a People Services Specialist, you will be the first point of contact for HR-related questions, ensuring smooth and efficient service delivery. You’ll handle a wide range of employee lifecycle topics, from onboarding to payroll queries, and work closely with other HR functions to ensure a seamless employee experience.
Your role is essential for maintaining data accuracy, compliance, and operational efficiency in the HR function.
Employee Support & Case Handling:
- Respond to employee and manager inquiries regarding HR policies, procedures, and systems (via email, phone, or internal platforms)
- Provide guidance on topics such as leave management, benefits, payroll, onboarding, and employment verification
- Document and track all inquiries in the HR ticketing system, ensuring timely resolution or escalation
HR Operations & Administration:
- Support administrative processes including contract generation, data entry, and employee records maintenance
- Assist in onboarding and offboarding activities in line with internal procedures and legal requirements
- Coordinate with payroll and benefits teams to ensure accurate processing of employee data
Data & Systems:
- Maintain and update employee information in HRIS (SuccessFactors)
- Perform routine data audits to ensure data integrity and compliance
- Support reporting needs by extracting and organizing HR data
Process & Policy:
- Provide first-level interpretation of HR policies and procedures
- Escalate complex or sensitive cases to Tier 2 or HR Business Partners as appropriate
- Identify recurring issues and suggest improvements to processes and knowledge base content
- Participate in team meetings and contribute to service delivery enhancements
Skills & Tools
- Fluency in English, and B2+ profieciency in Danish, written and spoken
- Proficiency in SuccessFactors and ServiceNow would be an asset
- Proficiency in Microsoft Office
Professional Profile
- Strong organizational skills, customer focus, and attention to detail
- Ability to handle confidential information and resolve cases independently
Your Background
-Experience in HR operations or shared services
-Solid understanding of employee lifecycle processes and knowledge of relevant labor regulations
Scania believes that reliable systems and great service are the foundation of a strong employee experience.
Here’s what you can expect:
• Private medical care – comprehensive healthcare coverage for your wellbeing
• Life insurance package – additional security for you and your loved ones
• Sports card – access to MultiSport to keep you active
• MyBenefit – access to cafeteria platform
• Learning & development platforms – ongoing training in HR technology and systems
• Friendly and inclusive work culture – collaboration, trust, and knowledge sharing
• Modern office environment – comfortable workspace designed for focus and teamwork
Ready to Join Scania’s People & Culture Systems Team? Apply Today!
Be part of an international environment where technology, people, and operational excellence come together to support thousands of employees across Europe.
Type: Full-Time, Hybrid, Permanent job offer. Location:Scania Global Knowledge CentreGdańsk, Poland
Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment.
Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.
