Moto Hospitality

People Safety Manager

Moto Hospitality  •  £65k - £75k/yr  •  Dunstable, GB (Hybrid)  •  5 hours ago
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Job Description

People Safety Manager
£65,000 - £75,000 + Car Allowance
Hybrid - min. 1 day per week in Toddington South, Central Support Office

Moto Hospitality Ltd is the largest operator of Motorway Service Areas in the UK offering a number of leading high street brands such as BP Forecourts, M&S Simply Foods, WH Smith, Costa Coffee, Burger King, KFC, Pret a Manger and West Cornwall Pasty.

At Moto, we’re on a journey to create a safer, smarter, and more sustainable future across our network. We’re now looking for a People Safety Manager to join our Risk Team—someone who can lead from the front, influence change, and help embed a positive safety culture across our business.

This is a high-impact, national role where you’ll work closely with the Risk Director and Risk Manager, playing a key role in shaping and driving our people safety strategy across multiple sites.

What we offer:
  • Up to 20% company performance related bonus

  • Car allowance

  • 25 days holiday plus bank holidays

  • Up to 60% discount for you, your partner as well as your family and friends

  • Enhanced benefits, including maternity, paternity, pension, sick pay and life assurance

  • Fabulous training and development opportunities including funding qualifications

As a senior member of the Risk function, you’ll:
  • Deputise for the Risk Director and work closely with the Risk Manager to deliver key safety initiatives

  • Partner with stakeholders across the business to drive a positive, proactive safety culture

  • Identify, assess and analyse H&S risks, developing and delivering improvement plans to mitigate them

  • Take ownership of key safety frameworks, including:

    • Health & Safety Management System (People Safety)

    • Fire Safety Management System

    • Legal compliance across H&S, fire safety, and environmental/public health

  • Lead on Risk team reporting, providing clear insight and data-driven recommendations

  • Oversee Moto’s incident reporting app, online H&S platform and eLearning, ensuring continuous improvement and strong engagement

  • Act as the main point of contact for Enforcement Officers (excluding petroleum, alcohol licensing and gaming)

  • Manage material civil and criminal case files

  • Maintain and develop Primary Authority partnerships across environmental health, fire & rescue and trading standards

The candidate we are looking for will have:

We’re looking for a confident, credible H&S professional who can influence at all levels and operate effectively in a fast-paced, multi-site environment.

Y ou’ll ideally have:

  • A formal Health & Safety qualification (e.g. NEBOSH, IOSH) and professional membership

  • Proven experience within retail and/or hospitality

  • Strong knowledge of regulatory compliance and its practical application

  • Experience influencing stakeholders and driving cultural change in H&S

  • Understanding of ISO 45001 principles

  • Strong analytical capability, with experience using data to inform decisions

  • Excellent communication skills—both written and verbal

  • A proactive, detail-focused approach with strong problem-solving skills

  • The ability to manage multiple priorities and work under pressure

  • Confidence working nationally across a multi-site environment

Why join Moto?

At Moto, we’re committed to creating positive journeys—for our people, our customers, and the communities we serve. You’ll be joining a collaborative and forward-thinking team where your expertise will truly make an impact.

If you’re passionate about safety, thrive on influencing change, and want to play a key role in shaping the future of risk and compliance at Moto—we’d love to hear from you. APPLY NOW

INDCS

Moto Hospitality

About Moto Hospitality

The Sunday Times Best Places to Work 2024 & 2025 🤩

We are the UK’s leader in motorway service areas. We have 70 locations throughout the country, with 6,000 staff dedicated to customer satisfaction.

Each of our service areas is a massive business in its own right. Under one roof we boast the likes of big brand retail outlets, including Marks & Spencer Food stores, WH Smith, Burger King, Costa Coffee, Greggs, West Cornwall Pasty, Pret, KFC, and BP.

Moto people look after everyone who eats, drinks and shops with us. They also do their utmost to make sure that all our customers’ hit the road feeling in a good frame of mind.

We aim to be the nation’s favourite break when travelling by delivering great brands and exceptional service to every customer. We continually strive to improve our operations and to create a rewarding working environment for our employees whilst delivering superior returns for our shareholders.

Since Moto became the newest name in the motorway service area business back in 2001, we’ve carved out a reputation for providing excellent customer service. We’re not perfect yet, but we strive to be. That’s why we’re so eager to take your feedback on board and act on it. We want you to unwind with us and leave feeling refreshed and ready to hit the road. That’s our mission!

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Toddington, GB
Year Founded
2001
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