Job Description

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it!

Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

The People Planning Operations (PPO) team supports and drives execution of the workforce management strategies and operations for Apple Retail stores globally. Our team collaborates with partners across Apple to execute Retail programs, enabling teams and customers to receive a world class experience.

We are looking for a Process Analyst to partner with retail leadership teams across multiple locations to plan a scheduling strategy that positively impacts our employees and customers.

Preferred Qualifications

Excellent organization and time management skills with the ability to perform multiple activities simultaneously.

Ability to identify scheduling trends and make adjustments accordingly.

Skilled ability to influence others without a direct reporting relationship.

Proven track record in prioritizing, planning, and executing strategies.

Agile, comfortable making decisions in a fast-paced, time critical environment, while coordinating multiple in-flight projects.

Self-motivated, driven individual comfortable in a dynamic environment.

Technical expertise in resource planning systems, platforms, and workforce optimization or a related area experience preferred.

Prior Apple Retail experience or knowledge of the Apple Retail organization preferred.

Minimum Qualifications

5+ years of related experience.

Excellent verbal and written communication skills in English.

Flexibility in your work schedule. Your work hours will be based on business needs and may include evenings and weekends.