Job Description

People Partner (Talent & Performance)

Location: Hanoi, Vietnam

Workplace Type: Onsite

About the Role

Our client is a fast-growing global technology organization specializing in Cross-border E-commerce product ecosystems and B2B SaaS solutions. With over a decade of industry expertise, their platforms empower more than one million online merchants across major global markets, including the United States and China. Their mission is to tear down the barriers of global commerce and provide an all-in-one launching pad for digital entrepreneurs worldwide.

Key Responsibilities

Performance & Organizational Effectiveness

• Drive and coordinate the organization's performance management process, including goal
• setting, performance reviews, calibration, and development planning.
• Monitor performance outcomes and identify trends, opportunities, and risks across teams.
• Partner with managers to improve team effectiveness and address performance challenges.
• Support initiatives that strengthen a culture of accountability, ownership, and high
• performance.

Talent Management & Succession Planning

• Facilitate talent review discussions and support identification of high-potential employees.
• Build and maintain talent pipelines for key and critical positions.
• Coordinate succession planning initiatives to ensure organizational continuity and reduce
• talent risks.
• Support leaders in developing talent retention and growth strategies.

Leadership Partnership

• Act as a trusted advisor to managers on people-related matters.
• Coach and support managers on performance management, employee development,
• engagement, and team effectiveness.
• Partner with leaders to strengthen management capability and build high-performing teams.
• Facilitate people-related decision-making using data and organizational insights.

Organization Development & Employee Experience

• Support workforce planning and organizational effectiveness initiatives.
• Contribute to competency framework enhancement, career development pathways, and talent
• development programs.
• Analyze employee feedback and engagement data to identify improvement opportunities.
• Drive initiatives that enhance employee experience, engagement, and retention.

Strategic HR Projects & Leadership Development

• Participate in cross-functional HR initiatives and organization-wide transformation projects.
• Collaborate with HR leadership on policy review, people governance, and organizational
• development priorities.
• Gain exposure to broader HR management areas, including workforce planning, organizational
• design, employee relations, and HR operations.
• Support the development of scalable people practices that enable future business growth.

Required Skills & Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational
• Development, or related disciplines.
• 5+ years of experience in HRBP, Talent Management, Organization Development, People
• Development, or related fields.
• Strong experience in at least two of the following areas: Performance Management, Talent
• Management, Succession Planning, Leadership Development, Organization Development.
• Proven ability to partner effectively with managers and department leaders.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Demonstrated ownership, initiative, and ability to drive projects independently.

Preferred:

• Experience in technology, digital, startup, consulting, or high-growth environments.
• Exposure to workforce planning, organizational design, employee relations, or broader HR
• management practices.
• Experience leading cross-functional projects or mentoring junior HR team members.
• Aspiration to grow into a future HR leadership role.

What Success Looks Like

• Improve the effectiveness and consistency of performance management practices across the
• organization.
• Establish a meaningful talent review and succession planning rhythm.
• Become a trusted people partner to business leaders.
• Deliver actionable workforce and talent insights that support business decisions.
• Contribute to strengthening leadership capability and organizational effectiveness.
• Successfully lead or co-lead at least one strategic people initiative.

Benefits

• Competitive monthly NET salary, transparent and fully take-home
• Up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
• 24 remote working days per year, enabling a healthy work–life balance
• 12 days of paid annual leave, in addition to public holidays
• Flexible working hours, Monday to Friday – weekends are fully yours
• Annual health check-ups
• Social insurance coverage in compliance with Vietnamese labor regulations
• Company-sponsored sports clubs to support both physical and mental well-being
• Regular company trips and team bonding activities
• Clear and accelerated career development and promotion pathways
• Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured