Job Description

At Factorial, we're looking for a People Operations Specialist to be one of the go-to people for our employees and managers, and to help keep our People processes aligned across our Business Units around the world; Mexico, Germany, Galicia & Madrid. This role is essential as we keep growing: it combines the day-to-day support our team relies on with the process work that keeps it all standing.

Our People team shapes the culture and community that makes Factorial such a special place to be part of. If you care deeply about people's growth and want to help build a workplace where everyone can thrive, we want to hear from you.

Ready to be part of the challenge? 🚀

About the role

As a People Operations Specialist, you will wear three hats: you will be the go-to person for our employees and managers on their day-to-day, the owner of the processes and systems behind it, and our internal reference for labor compliance, PRL and the Equality Plan. Working closely with the People team, our external advisors and the People Ops teams across our Business Units, you will have real ownership from day one and the space to leave our processes better than you found them.

What will you be doing

• Be the go-to person for employees and managers. Contracts, payroll, benefits, policies: clear and human answers, even on the sensitive stuff.
• Own the employee lifecycle. Onboarding, offboarding, documentation and contract changes — you run the key moments and improve them as you go.
• Make our HRIS work for us. Employee data, workflows and troubleshooting, so our processes live in the system instead of in someone's head.
• Keep us compliant, with backup. Together with our external labor advisors: employment law, collective agreements, working time records and audits, handled before they become urgent.
• Coordinate PRL and the Equality Plan. You are the internal point of contact with our prevention service (SPA), and you keep the Equality Plan, its indicators and its policies moving.
• Turn the day-to-day into better processes. Headcount, turnover and absenteeism data, the inefficiencies you spot along the way, and the fix you actually propose.

Your profile 🚀

• Expert-level Spanish and solid English is a must! Labor topics and providers in Spanish, our international teams in English.
• 3-4 years in People Ops, HR or a similar generalist role. You know the truth, the sweet and the sour, ideally with the hustle of a tech or scale-up company.
• Good understanding of Health & Safety (PRL) and Spanish labor law. You don't need to be a qualified PRL technician: you know the fundamentals, you are comfortable coordinating an external prevention service (SPA) and following up on preventive actions, and you know when to bring in a specialist.
• Comfortable with an HRIS. Factorial, Personio, BambooHR or similar — and curious enough to get more out of a tool than it was set up to give.
• People person with communication superpowers. People come to you because you are approachable and because you explain complex things simply.
• Rigor, detail and discretion. Sensitive information and legal requirements, treated with the care they deserve.
• Organizational wizardry. Several processes moving at once, providers to chase, and not a single detail missed.
• Change is the constant. You take ownership in ambiguous situations and would rather build the process than wait for it to exist.

Perks of being part of our team💆

• High growth, multicultural and friendly environment 🤝
• Healthy life with Wellhub (Gyms, pools, outdoor classes) 🕺🏻
• Save expenses with Cobee💰
• Language classes 👩🏻‍🏫
• Breakfast in the office and organic fruit 🍏
• Food discounts with Nora 🍱
• Pet Friendly 🐕
• Much more that we'll spill during the interview process

Structured career paths to support your professional growth- we don’t believe in dead ends.

Is this you?! Come rock the world with us!

About us 🚀

At Factorial, we’re building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,500 employees across Europe, Asia, Africa, and America. We are one of Europe’s fastest-growing SaaS companies, proudly headquartered in Barcelona. If you're excited to shape the future of business management technology, we’d love to meet you.

We believe in diverse talent: we welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.

We believe in inclusion: we are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Our Values 🫀

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us? Check our website!

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