Job Description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
NATURE AND SCOPE:
Reports to the Sr Manager, Talent Acquisition. The People Operations Specialist serves as the primary operational support for Landmark’s People Team. The position coordinates recruiting and pre-employment activities, maintains accurate HRIS employment records, supports audits, and provides responsive service to candidates, employees, managers, and People Team partners. The position works closely with Talent Acquisition, HR Business Partners, Total Rewards, HR Operations, and other People Team functions to ensure processes are completed accurately, consistently, and on time.
REQUIREMENTS:
1. A Bachelor’s degree in Human Resources or a related field is preferred. Must have one year of human resources experience or the completion of a related internship. An equivalent combination of education and experience will also be considered.
2. Demonstrated ability to administer detailed, deadline-driven processes, maintain accurate records, and proactively follow up on incomplete or outstanding activities.
3. Strong verbal and written communication, problem-solving, and organizational skills, with the ability to work independently and as part of a collaborative team.
4. Ability to build and maintain effective working relationships with candidates, employees, managers, and People Team partners by providing responsive and professional service.
5. Proficiency in Microsoft Office Suite and the ability to learn and effectively use applicant tracking systems, HRIS platforms, and other business applications.
6. Strong analytical and critical thinking skills, with the ability to exercise sound judgement and discretion when handling confidential or sensitive information.
7. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with job related state and federal laws and regulations.
PRINCIPAL ACCOUNTABILITIES:
1. Initiate, track, and follow up on all pre-employment screening requirements, in Partner with vendors and hiring teams to ensure timely completion and resolution of any discrepancies.
2. Prepare, update, and publish job postings using approved templates and established posting channels. Partner with recruiters and hiring managers to ensure posting details are accurate and updated throughout the hiring process.
3. Serve as an operational point of contact for hiring managers by providing regular updates on candidate progress. Proactively follow up to ensure recruitment activities remain aligned with established hiring timelines and business needs.
4. Collect timely interview feedback from hiring teams. Ensure candidate decisions and required selection documentation are accurately recorded in the applicant tracking system.
5. Coordinate new hire readiness activities, including pre-hire paperwork, screening completion, employee data entry, orientation scheduling, system access requests, and communication with new hires and managers. Partner with L&D to ensure new hires are scheduled for orientation and that all required information is provided before their start.
6. Enter, review, and maintain employee and hiring-related information in Dayforce, ensuring accuracy and completeness. Troubleshoot issues and partner with HR stakeholders as needed.
7. Enter approved promotions, transfers, and other internal employee status changes in Dayforce.
8. Process employment verification and tuition reimbursement requests in accordance with established policies and guidelines.
9. Provide routine administrative support for timekeeping processes by identifying missing or incomplete entries and following up with employees or managers in accordance with established procedures. Escalate unresolved or more complex issues to the appropriate People Team partner.
10. Review, reconcile, and submit invoices for HR vendors and services, maintain payment records to ensure timely processing and proper documentation.
11. Track completion of annual processes such as policy acknowledgments, goals, performance evaluations and follow-up with managers as needed.
12. Provide administrative support for NMLS licensing applications, renewals, terminations, tracking, and follow-up in partnership with appropriate compliance stakeholders.
13. Maintain current process documentation and standard operating procedures for assigned Talent Acquisition and People Team activities. Identify process gaps, recurring issues, and opportunities to improve accuracy, efficiency, service, and the employee or candidate experience.
14. Maintain employee work authorization and personnel records, monitor applicable expiration dates, coordinate required follow-up, and ensure records are accurate, complete, confidential, and retained appropriately.
15. Perform other duties as assigned.
EEO/Veterans/Disabled