Job Description
Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.
Powered by our proprietary AI platform, a national network of 1,300 brokers and 210 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey to find, buy and own with confidence. Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year.
Why Join Us?
- Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
- Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
- Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
- Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.
The People Operations Specialist collaborates closely with our People Operations team to provide expert HR advice to the business, oversee employee relations, contribute to remuneration and benefits initiatives, and enhance our company's work health and safety practices, all with the aim of fostering an exceptional employee experience and operational excellence throughout the organization.
Key responsibilities
- Support and manage employee relations issues and advise on fair employment practices.
- Perform salary benchmarking to help advise leaders, ensuring internal fairness & pay parity, as well as a competitive offer in the market.
- Uplift WHS/OHS capabilities, including policy reviews, developing compliant training content and information, and monitoring the risk registry.
- Drive people related projects and activities, such as WGEA reporting and remuneration review processes.
- Design and operationalise people policies, guides, and processes to reflect market best practice and legislative requirements and ensure they grow as we do.
- Collaborate to produce and deliver key monthly and quarterly reports, as well as ad-hoc reports.
- Collaborate with finance to ensure effective payroll integration, payroll processing and effective maintenance of our core people data.
- Ongoing management of performance, remuneration and benefits frameworks, review processes and programs.
- Manage the implementation, optimisation, and integration of our people systems.
- Provide support across the employee lifecycle including recruitment, onboarding/ inboarding/offboarding, experience, performance, remuneration, retention, and enabling the delivery of the people strategies.
- Support the team to deliver effective and timely people, culture and employment relations advice to people leaders and team members regarding people policies, procedures, legislative guidelines, and employee relations issues.
- Collaborate to ensure the effective implementation of the HRIS and people platforms and automation of people processes to deliver operational excellence.
Qualifications
- Sound knowledge of employment law in the APAC region
- Strong HR Generalist working experience across the employee lifecycle in a growing and scaling businesses
- Experience in managing annual remuneration and performance review processes, creating and maintaining fit for purpose remuneration frameworks, including collation and analysis of data. Experience with Excel and driving such projects.
- Strong change management and ER skills with the ability to problem solve combining a commercial, human, financial, and risk lens.
- Experience in a fast moving and complex organisation, especially where the HR function is still developing.
- Experience and ability to thrive in a fast-moving, agile, and fluid environment requiring you to synthesise lots of complex information and to come up with solutions with tangible impact
- Comfortable using AI tools
- Embeds and supports a collaborative, innovative and values-based culture
- Experience in partnering with operations, finance, legal & compliance.
- Strong written and verbal communication skills.
Additional Information
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.
We support our people in a variety of ways, but a few of the benefits that our people rave about include:
- A vibrant, relaxed, yet professional culture.
- Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
- A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
- Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional week’s Loyalty Leave each year after reaching 3 years’ service.
- Wellness initiatives with a strong focus on psychological safety.
Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.
We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.
This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.
Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!
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