Are you a detail-oriented professional with a passion for People & Organization (P&O)? Do you thrive in a collaborative environment where your work directly impacts the Associate experience? We are looking for a P&O Operations Specialist to join our centralized Shared Services team.
In this role, you will be the backbone of P&O delivery, ensuring that the client’s plans, procedures, and talent management programs are executed with precision and care.
As a member of the P&O Operations team, you will handle a variety of essential human resources tasks within a centralized hub. You will work within established procedures to support the client’s multiple segments and regions, ensuring Associates receive consistent and accurate support.
Key Responsibilities:
Serve as a primary point of contact for Associate queries regarding the client’s P&O programs, policies, and procedures.
Execute P&O-related transactions throughout the Associate lifecycle (acquisition, retention, and transitions) with high accuracy.
Identify issues in straightforward situations, assess them using standard protocols, and make data-driven decisions based on factual information.
Support the broader outsourcing and shared services spectrum, managing the client’s engagement processes through to final delivery.
Assist in P&O communications to ensure all Associates remain informed and engaged with the organizational programs.
We are looking for a candidate who balances technical knowledge with a methodical approach to work.
Working knowledge of Customer Service/ Service Center/HR functions developed through formal training or previous professional experience.
The ability to work effectively within established procedures while maintaining a high standard of quality.
Skills in identifying problems and relevant issues, using standard procedures to find resolutions.
Comfortable working with a moderate degree of supervision and contributing to a centralized team that supports the client’s diverse global regions.
This is an opportunity to be part of a team that manages the team'smost valuable asset: its people. You will gain exposure to a wide range of P&O services and play a critical role in streamlining talent management and productivity initiatives.
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
