Job Description

Opportunity Overview:

We’re looking for a detail-oriented, proactive People Operations Partner to join our growing team in India and support the employee experience across the full employee lifecycle at Cohere Health. In this role, you’ll help deliver smooth, compliant, and employee-friendly HR processes from onboarding through exit, while building strong relationships with employees, managers, and cross-functional partners.

At Cohere, People Operations is about creating a great employee experience through simple, reliable, and scalable processes. You’ll work closely with a collaborative team and contribute to the continued improvement of HR operations, employee support, and process documentation. The role is ideal for someone who brings strong execution skills, empathy, and a curiosity to learn and improve.

What you’ll do

Onboarding and employee experience

• Support end-to-end onboarding for new hires, from pre-boarding to post-joining follow-up.
• Coordinate with hiring managers, IT, payroll, and other stakeholders to ensure a smooth joining experience.
• Conduct or support new hire orientation sessions and ensure completion of required documentation.
• Maintain accurate employee records and onboarding trackers.
• Help improve onboarding checklists, templates, and employee communications.

Benefits administration

• Support employee benefits processes by coordinating with internal teams and external vendors.
• Assist with annual enrollment and renewal activities.
• Respond to employee queries related to benefits, wellness, and related policies.
• Help maintain accurate benefits data and flag discrepancies for resolution.

Leave management

• Manage leave administration support for statutory and company leave policies.
• Guide employees on leave processes and documentation in line with Indian labor law and company policy.
• Coordinate with employees, managers, payroll, and external partners for leave processing.
• Maintain accurate leave records and support return-to-work coordination.
• Assist with policies related to maternity, paternity, sick leave, earned leave, and other approved absences.

HR operations

• Maintain and update employee data in HRIS systems.
• Support payroll with accurate leave and employee data inputs.
• Manage HR queries through ticketing systems and ensure timely follow-up.
• Support audits and compliance checks by maintaining required documentation.
• Assist in drafting HR SOPs, policy updates, and employee communications.

Training and stakeholder support

• Support training sessions for employees and managers on onboarding, leave policies, and HR processes.
• Partner with HRBPs and other teams on routine employee support and case follow-up.
• Prepare presentations, FAQs, trackers, and process documentation as needed.
• Support the India team during the global HCM implementation by providing local process and system input.
  
  

• ISMS roles and responsibilities

  • Fair understanding of Information Security practices.
  • Align to the organization policies and procedures.
  • Ensure to get updated with ISMS roles as assigned by the department/process heads.

What you’ll need

Must-haves

• 2–5 years of experience in HR operations, HR generalist, or people operations roles.
• Experience supporting onboarding and employee lifecycle processes.
• Strong understanding of Indian labor laws and statutory leave compliance.
• Hands-on experience with HRIS systems.
• Strong attention to detail and the ability to manage multiple tasks with minimal supervision.
• Good communication skills and the ability to work with employees, managers, and vendors.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience preparing basic presentations, FAQs, or process documentation.
  
  

Nice-to-haves

• Experience with ADP, Workday,HRONe
• Exposure to Monday.com or similar workflow tools.
• Experience supporting a multi-state workforce in India.
• Familiarity with HR automation tools or workflow platforms.
• Experience in a startup or high-growth environment.

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.