Job Description

We are seeking a highly organized, proactive, and people-focused People Operations Manager. Reporting directly to the Director of People & Business Operations, this role supports recruiting, employee experience, workplace operations, and HR programs that help employees thrive and support Clinch’s continued growth.

Key Responsibilities

People Operations

• Serve as a trusted resource for employees regarding policies, benefits, workplace programs, and employee-related inquiries.
• Administer and maintain People Operations programs, processes, and documentation, including employee records, HR systems, employee communications, performance management, compensation administration, compliance activities, reporting, people analytics, and other employee lifecycle initiatives.
• Manage end-to-end onboarding logistics, including communications, scheduling, system access coordination, welcome materials, and first-day experiences.
• Partner with the Director of People & Business Operations on strategic HR initiatives, special projects, organizational planning, and company-wide programs.

Talent Acquisition

• Coordinate recruiting activities across multiple open positions, including sourcing, ATS administration, candidate communications, interview scheduling, phone screens, and overall candidate experience.
• Partner with hiring managers to ensure successful employee onboarding and integration.

Employee Experience & Culture

• Lead employee engagement, recognition, and culture initiatives that strengthen connection, collaboration, and overall workplace experience.
• Coordinate company events, team-building activities, Cultural Club programs, onboarding experiences, milestone celebrations, and employee appreciation initiatives.
• Support internal communications through HR announcements, newsletters, HiBob, Slack, and company-wide updates.
• Partner with leadership to foster an inclusive, engaging, and positive culture across global teams.

Workplace Operations

• Oversee day-to-day office operations, including facilities management, workplace services, vendor relationships, office supplies, building management, compliance requirements, and employee support.
• Manage workplace vendors and service providers to ensure a seamless employee experience.
• Ensure the office remains organized, welcoming, and fully operational for employees and visitors.

Requirements

• 2+ years of experience in People Operations, Human Resources, Employee Experience, Recruiting, Office Management, or a related field.
• Experience supporting a fast-paced startup, technology, or digital media environment preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent interpersonal, communication, and relationship-building skills.
• Proven ability to take ownership, improve processes, and successfully manage projects from planning through execution.
• Familiarity with HRIS, ATS, collaboration, and productivity tools (HiBob, Rippling, Spark Hire/Comeet, LinkedIn Recruiter, Asana, Slack, Google Workspace, etc.).
• Strong attention to detail, problem-solving abilities, and a proactive mindset.
• Ability to work independently while collaborating effectively across departments and leadership levels.

Success Criteria

None

Experience

None

Benefits

• Compensation commensurate with experience
• Unlimited PTO
• Medical, Dental, & Vision plans
• 401K with matching
• Stipend reimbursements (mobile phone service, gym membership, and pet insurance)
• Flexible work schedule
• Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
• Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
• Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
• Various perks and discounts

Salary Range

$67,000 - $80,000