Job Description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

Join our People Operations team and support the delivery of HR services across Singtel Group. In this role, you will assist with day-to-day HR administrative activities throughout the employee lifecycle, from onboarding to offboarding, ensuring that employee records and HR transactions are processed accurately and on time.

You will gain hands-on experience in HR operations, work with different teams and have opportunities to learn and contribute to improving our HR processes.

Make an Impact by:

• Employee Onboarding: Assist with onboarding activities, including creating employee profiles in HR systems, preparing new hire letters and updating employee information.
• Employee Lifecycle Administration: Prepare HR letters, update employee and dependant information, and maintain accurate records in HR systems.
• Work Pass Administration: Support work pass applications, renewals and cancellations through government portals, ensuring that required documents are complete and accurate.
• Employee Offboarding: Assist with offboarding activities, including preparing exit letters, updating HR records and coordinating with relevant teams.
• Payroll, Leave and Benefits Support: Provide administrative support for payroll, leave and benefits processes, including data entry, checking information and maintaining documentation.
• HR Service Support: Respond to routine HR queries and work with People Partners, Payroll and other internal teams to resolve administrative matters.
• Process Improvement: Support the team in improving HR processes, reducing manual tasks and testing system enhancements or automation solutions.
• Operational Excellence: Ensure assigned HR tasks are completed accurately, on time and in accordance with company policies and procedures.

Skills for Success:

• At least a Diploma in Human Resources, Business Administration or a related discipline.
• Candidates with relevant administrative experience or those looking to build a career in HR operations are welcome to apply.
• Basic knowledge of HR processes, payroll administration or work pass applications would be beneficial.
• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.
• Good organisational skills with attention to detail and accuracy.
• Able to manage assigned tasks, follow through on deadlines and work independently with guidance.
• Good communication and interpersonal skills, with a positive and service-oriented attitude.
• A team player who is willing to learn, adaptable and comfortable working with HR systems and digital tools.

Are you ready to say hello to BIG Possibilities?

Join us and gain valuable hands-on experience in HR operations while contributing to the delivery of quality HR services across Singtel Group.