Job Description

Accountabilities:

The People Operations Coordinator - Global will support daily HR operations by managing employee requests, maintaining accurate records, and ensuring seamless execution of key employee lifecycle processes.

• Act as the first point of contact for People Operations inquiries through ticketing systems, email, and other communication channels while meeting service-level expectations.
• Provide first-level HR support by responding to employee questions, assisting with HR systems, handling employment verification requests, and supporting employee relations intake.
• Escalate complex HR matters requiring additional expertise or regional knowledge to appropriate teams and stakeholders.
• Manage onboarding activities, including processing new hires in HR systems, validating employee data, coordinating onboarding tasks, and scheduling orientation sessions.
• Maintain accurate employee information across HRIS platforms, payroll systems, mobility tools, and other related systems.
• Create and manage job requisitions and positions while collaborating with HR partners, finance teams, recruiters, and hiring managers.
• Coordinate employee offboarding processes, including system updates, documentation, communication, and collaboration with relevant departments.
• Ensure confidentiality and security of employee information through proper handling practices and data controls.
• Support compliance reporting, audits, employee file management, and HR documentation requirements.
• Assist with global People initiatives such as compensation reviews, performance cycles, policy updates, and employee training programs.
• Identify opportunities to improve HR processes, workflows, and employee support experiences.

Requirements:

The ideal candidate will have experience in HR operations, strong organizational abilities, and the communication skills needed to support employees across different regions and functions.

• 1–3+ years of experience in HR administrative support or People Operations.
• At least 1 year of experience using Workday or similar HR information systems for employee lifecycle processes.
• Experience using ticketing platforms such as Jira Service Management is preferred.
• Strong written and verbal English communication skills, with the ability to explain HR-related information clearly.
• Experience supporting international teams or exposure to North America and EMEA HR processes is a plus.
• Familiarity with Excel or Google Sheets, including functions such as filters, formulas, and lookup tools.
• Strong attention to detail with the ability to manage confidential information accurately.
• Excellent organizational and time-management skills with the ability to prioritize multiple tasks.
• Proactive problem-solving mindset and ability to work independently in a fast-paced environment.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.

Benefits:

• Fully remote work opportunity based in India.
• Opportunity to support a global workforce and gain international HR operations experience.
• Exposure to modern HR systems, processes, and global employee lifecycle management.
• Collaborative environment with opportunities to work across multiple teams and regions.
• Professional development opportunities through involvement in HR initiatives and operational improvements.
• Experience contributing to a high-growth, technology-driven workplace.
• Stable full-time employment opportunity with opportunities for career growth.