Job Description

People Operations Co-ordinator

Department: Central Services

Employment Type: Fixed Term - Full Time

Location: Horsham

This role sits within the People Operations team and functions as a generalist support position responsible for delivering high‑quality HR administrative and operational services on a Fixed Term contract. The role will provide first‑line HR guidance, manage day‑to‑day HR processes, and support the wider People team across the employee lifecycle. In addition to operational responsibilities, the role will contribute to ER casework by providing administrative support, note‑taking, preparing documentation, and ensuring accurate record‑keeping.

About the role

• Deliver generalist HR operations work, including onboarding, offboarding, HR system management, and contract and letter production.
• Manage the HR inbox and acting as the first point of contact for HR queries, ensuring timely and accurate responses.
• Maintain and update personnel information within the Firm’s HR systems, ensuring data handling aligns with GDPR
• Take minutes at internal meetings
• Update the Firm’s intranet HR pages
• Provide administrative support for ER cases, including minute‑taking, preparing case documentation, and maintaining case records.
• Assist in the preparation of HR reports and analytics to support decision making and strategic planning
• Support the development of the LMS, including drafting learning materials, uploading content, and maintaining accurate information within the system.
• Assist the wider People team with key projects
• Occasional travel may be required

What we're looking for

• Strong communication skills
• Strong writing skills, with the ability to draft letters, notes, and reports confidently and accurately
• Excellent organisational skills with an ability to prioritise and manage a busy workload
• Ability to handle confidential information with professionalism and discretion
• Excellent accuracy and attention to detail
• Competent user of systems and good level of knowledge in Excel and Word
• Ability to work under pressure
• A team player with a can do attitude

What we can offer

• Financial wellbeing – competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards.
• Leave – 25.5 days plus bank holidays, holiday buying Mental wellbeing – hybrid working (3 days in the office/2 from home) and flexible working policies, Employee Assistance Programme and counselling
• Physical wellbeing –Private Medical Insurance, Critical Illness Insurance and an annual flu jab.
• Recognition – monthly nominations for financial awards based on culture and values
• Development – we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses
• Diversity, inclusion and belonging – we operate several family-friendly policies and take proactive steps to create an inclusive environment
• ESG – give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes
• Travel – other optional benefits include: cycle to work scheme, interest-free season ticket loan (London only), interest-free car/motorbike loan

At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing recruitment@krestonreeves.com Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.