Job Description

The People Operations Associate supports core People lifecycle processes through accurate transaction execution and administrative coordination. This role focuses on task-based execution, data integrity, and timely processing while supporting audit and documentation needs across the function.

Job Responsibilities

• Execute employee changes and contractor onboarding, offboarding, and extensions in Workday and related systems.
• Support FTE onboarding and offboarding processes under guidance from senior team members.
• Maintain employee data accuracy and perform assigned data validation checks.
• Execute assigned Workday testing scripts and document results.
• Support payroll preparation activities and flag discrepancies for review.
• Assist in preparing audit documentation and pulling requested records.
• Assist in creating, updating, and maintaining job aids and standard operating procedures (SOPs).
• Identify administrative process improvement opportunities and surface ideas to the team.
• Escalate discrepancies, policy-sensitive matters, or system concerns appropriately.

Job Qualification

• 1–2 years of relevant experience in Human Resources, Operations, or a related function.
• Experience working in an HRIS or similar system in a transactional or support capacity (e.g., Workday or comparable platforms).
• Familiarity with HR data accuracy, record-keeping standards, and basic compliance expectations.
• Working knowledge of Microsoft Excel for data entry, review, and basic validation.
• Proficiency in Microsoft Word and familiarity with standard documentation tools.
• Strong attention to detail and accuracy when processing data and transactions.
• Ability to manage sensitive and confidential information with discretion.
• Clear written and verbal communication skills.
• Ability to follow documented procedures, apply job aids, and escalate appropriately when issues require further
• Comfortable working in a fast-paced, service-oriented environment with multiple priorities
Preferred
• Familiarity with Workday HRIS concepts
• Experience working with ADP and/or Jira in a People Operations context
• Experience partnering with People Systems / HRIS, Payroll, Finance, or Legal

About Model N  Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com