Job Description

People Operations Advisor

Department: People Operations

Employment Type: Full Time

Location: London, Islington

Reporting To: Shanise Rhoden-belle

Fulwell Entertainment is a global entertainment company built from the merger of The SpringHill Company and Fulwell 73. We develop and produce premium content across television, film, digital, audio, and branded entertainment with one mission: to make things people love. Our work spans culture-defining series, groundbreaking documentaries, live events, and platform-shaping formats—all rooted in the belief that great storytelling earns attention, drives impact, and lives everywhere audiences do.

Recent projects include the Mind the Game with LeBron James and Steve Nash, The Kardashians (Hulu), Emmy-winning The Shop, Starting 5 (Netflix), Delta’s 100th Anniversary at The Sphere, The Lion King at the Hollywood Bowl (Disney), Plastic Surgery Rewind (E! and Peacock), Top Boy (Netflix), Hustle (Netflix), and the LA 2028 Olympics handover ceremony featuring Tom Cruise. Fulwell is the right place if you’re ready to work hard on ambitious, creatively driven projects and want to grow in an environment that’s adapting with the industry—not chasing it. This is a company for people who like to be in it—hands on, sleeves rolled, and all the way engaged.

ABOUT THIS ROLE
Fulwell is looking for a detailed-oriented and proactive People Operations Advisor to join our team! This role is at the heart of ensuring a smooth employee experience, and plays a key part in driving operational efficiency across the People function. The People Operations Advisor will manage core processes, and act as a trusted partner to managers and employees.
This is a fantastic opportunity for someone who thrives in a fast-paced environment, is passionate about people operations, and enjoys balancing compliance, process improvement, and employee experience.

Key Responsibilities

• Partner with the VP, People Operations to implement strategic initiatives for continuous improvement across the People Operations function
• Drive enhancements in our systems and processes to streamline the employee lifecycle and improve the employee experience
• Produce HR data and insights, including headcount, turnover, absence, and DEI reports, to inform decision making at higher level
• Support the planning, delivery, and tracking of training and development initiatives, including reporting on participation and outcomes
• Support the end to end recruitment process, using the Pinpoint (our ATS), partnering with hiring managers to deliver an excellent candidate experience
• Lead onboarding and induction for new hires, ensuring a smooth, engaging, and compliant experience
• Partner with the Payroll Manager to deliver accurate monthly payroll and benefits administration
• Ensure all employee changes (salary, benefits, contract extensions etc) are in HiBob HRIS for correct and timely processing
• Manage freelancer onboarding and ensure compliance with IR35 legislation
• Maintain accurate employee records in line with GDPR and employment law requirements
• Support managers with lifecycle processes such as probation, performance reviews, family leave, sickness absence, and offboarding with emotional intelligence
• Maintain and optimise all people systems (HiBob, Pinpoint etc)

Skills, Knowledge & Expertise

• 2+ years’ experience in a People Operations or HR Advisor role, ideally in a fast-paced environment
• Background in the Film & TV Entertainment space preferred, but not essential
• Strong knowledge of UK employment law, including employee relations, IR35, and freelancer compliance
• Experience working closely with payroll and benefits processes
• Confident user of HRIS and ATS platforms (HiBob and Pinpoint desirable)
• Analytical mindset with proven ability to produce and interpret HR data and reports
• Highly organised, with the ability to manage multiple priorities effectively
• Strong communicator with a proactive, solutions-focused approach
• Excellent attention to detail and a self-starter attitude
• Strong proficiency with Excel
• Must be flexible and willing to take on any additional tasks as needed
• Must have a positive attitude and be willing to learn new things

Job Benefits

We offer an extensive benefits package that prioritises your wellbeing and professional development. Highlights include 25 days holiday, Bupa health coverage, flexible work arrangements, training opportunities, and more. Additionally, benefit from a wellbeing programme, a generous pension plan, and exclusive office discounts.