More

People Operations Administrator

More  •  Melbourne, AU (Onsite)  •  26 days ago
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Job Description

More and Tangerine are two fast-growing challenger brands in the telecommunications space. Offering nbn®, mobile and fixed voice products right across Australia. To continue to support our growth, we are looking for our new Data Engineer.

Our values of Start with the customer, Simplicity for Speed, Community of Individuals and Collaborate to win underpin everything we do!

The opportunity

The part-time (3 days per week) People Operations Administrator provides efficient and accurate administrative support across the employee lifecycle, ensuring all People & Culture (P&C) processes are delivered in line with agreed service level agreements (SLAs). The role maintains data integrity across the people systems, supports onboarding, delivery of documentation and coordination of people related activities. Through a strong focus on responsiveness, accuracy and compliance the role enables a consistent employee experience and support the broader P&C team operate effectively.

Responsibilities

On a day-to-day basis, the People Operations Administrator would be responsible for:

  • Collaborating with the P&C team to deliver efficient and consistent administrative support
  • Maintain accurate employee records within the HRIS and filing systems
  • Managing the P&C inbox and calendar, triaging, responding or escalating queries within agreed SLAs
  • Preparing and distribute employment lifecycle documentation, including contracts, letters, employee variations and offboarding documentation via the HRIS
  • Supporting onboarding activities, including employee setup and induction scheduling
  • Monitoring and administer probationary periods
  • Updating and maintain P&C platforms, intranet and shared drives with current and accurate information
  • Providing administrative support for P&C projects and cyclical activities
  • Coordinating agreed P&C initiatives and events (e.g. wellbeing programs, volunteer days)
  • Supporting payroll processes by ensuring accurate and timely employee data updates
  • Providing administrative support for Occupational Health & Safety (OHS) activities, including maintaining records, coordinating documentation and supporting reporting requirements.

Experience

  • Tertiary qualifications in Human Resources, Business Administration or a related discipline (or currently studying)
  • Previous administrative experience
  • Exposure to HR Systems (HRIS) - Employment Hero is a bonus!
  • Proficient IT Skills

Skills

  • Strong organisational and time management skills
  • High attention to detail and accuracy in data and documentation
  • Clear written and verbal communication skills
  • Ability to manage multiple tasks and meet deadlines in line with SLAs
  • Customer service mindset with a responsive and helpful approach
  • Computer literacy and ability to learn new systems quickly
  • Ability to handle sensitive information with discretion and confidentiality
  • Team oriented with a proactive and willing attitude do learn

Perks!

We’re proud to offer a range of benefits that support your wellbeing, growth, and lifestyle:

  • Free home internet and mobile phone plan
  • 24/7 wellbeing support through our partnership with Sonder
  • $150 birthday voucher and a day off to celebrate
  • Generous paid parental leave
  • Work anniversary rewards
  • Recognition prizes for positive customer feedback and employee shout-outs
  • AFL, BBL & Football tickets
  • Exclusive Samsung product discounts
More

About More

Headed by Andy & Rich, the Branson Bros., and Commonwealth Bank, we are proudly Australian-owned, with our HQ based in South Melbourne. But, we are lucky enough to work with some of the most experienced nbn® and telecommunications specialists in the industry, so our Dream Team spans across the country (and the Pacific Ocean!) in order to provide the very best experience, 'round the clock.

Our recently announced a new strategic alliance that will unlock special benefits for CommBank customers and see the integration of our nbn® services with the CommBank app over time, giving customers the ability to self-manage their internet and phone plans.

We're all about giving you more - more time spent connected and less time trying to figure out the crazy world of telco. We speak your language, meaning your product and service advice will always be clear, concise, and jargon-free.

Our More Dream Team are dedicated to demystifying the technical side of things to ensure you get the most out of your phone and internet connection. And with 24/7 technical support, we're always here to help - even on the weekend.

Industry
Telecommunications
Company Size
51-200 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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