The Key Support Services

People Operations Administrator

The Key Support Services  •  London, GB (Onsite)  •  3 months ago
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Job Description

Are you looking for an administrative role in a fast-growing business where people are at the heart of everything we do?

Would you like to work within a socially conscious organisation that is making a real impact in the education sector?



The company

The Key is the country’s most trusted provider of knowledge and know-how to education leaders determined to make a difference. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act.

The role

We are looking for a detail-oriented People Operations Administrator to join our People team on a 12 month Fixed Term Contract. Working closely with the Head of People Operations, you will support the administration of the employee lifecycle and play a role in our migration to a new HRIS. You will:

  • Own the JML Process (Joiners, Movers, Leavers): Manage the essential paperwork and logistics for our staff. You will oversee the full lifecycle: reviewing contracts for new joiners, checking Right to Work documentation, processing role changes, and managing offboarding.
  • Data Integrity & Systems Support: Act as the guardian of our employee data. You will support our migration to Rippling by auditing data accuracy, updating employee records, and helping to test new workflows to ensure the new system launches successfully.
  • Payroll Support: Manage the monthly payroll run by collating and verifying data for starters, leavers, and changes. You will ensure our data is 100% accurate before submission and assist with responding to payroll-related queries.
  • Document Production: Help the team produce high-quality documentation. You will format job descriptions, update systems, and ensure all our HR letters are accurate and professional.
  • Benefits Administration: Handle day-to-day administration of employee benefits schemes, including processing enrolments, managing changes, and responding to employee queries.
  • Support our London Office: Handle administration required at our London office, organising events, managing vendors, ensuring our supplies are fully stocked and making sure that all employees in the office have a great experience at work.

Requirements

The ideal person

  • Solid experience in a People Operations, HR Administration, or HRIS-focused role.
  • Experience of managing the Joiners, Movers, and Leavers process and an understanding of the importance of accuracy.
  • Hands-on experience using and maintaining HR systems (HRIS).
  • Strong data management skills with high attention to detail (e.g. comfortable using Excel/Google Sheets for data checks).
  • Experience supporting monthly payroll cycles
  • A problem-solver who proactively looks for ways to improve processes and reduce manual work
  • Professionalism and discretion when handling sensitive employee information.

If you don’t meet all of the above but have a genuine interest in joining our team please get in touch - we’d be very happy to chat.

Benefits

Why work for us

We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.

How to apply

Please upload your CV [and covering letter] below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key

The deadline for applications is 5pm on Friday 27th March.

If you have any questions please email recruitment@thekeysupport.com.

The Key Support Services

About The Key Support Services

The pace of change in education means there is no shortage of theory, opinion and advice on what leaders need to do and what they need to know. Leaders themselves are under huge pressure to make a difference with little time to plan, prioritise and learn. In a world like this, ambitious and aspiring education leaders are in constant need of reliable, relevant and authoritative knowledge that’s ready to use.

The Key cuts through the noise to provide up-to-the-minute sector intelligence and resources that empower education leaders with the knowledge to act.

We draw upon a strong social purpose, deep expertise in education and a relentless desire to stay ahead of a vibrant and fast-changing landscape. Our community of members - more than 100,000 leaders of schools and multi-academy trusts from across the country - share our belief that true leadership is about putting theory into practice; that real change happens when leaders can take meaningful action.

Since our founding as a government pilot, we’ve grown into a can-do collective of experts, writers, researchers and technologists who are deeply committed to serving the needs and championing the perspective of education leaders across the country. Our vision is to be an indispensable partner to education leaders determined to make a difference.

Industry
Education & Training
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2007
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