Job Description

• Support People Operations with global employer of record administration, including employee data coordination and documentation
• Support new hire onboarding logistics, including HRIS data entry, scheduling coordination, and day-one readiness
• Maintain People team file systems and employee records for accuracy and accessibility
• Audit job descriptions and employee data files, flagging gaps and inconsistencies for review
• Handle employee-facing support (internal customer service)
• Support People team events and employee experience programming
• Provide delegated scheduling and calendar coordination support for the CEO as directed by the Senior Director of People, including rescheduling logistics and day-of coordination
• Support offboarding processes
• Manage background checks and follow-ups
• Assist with other internal HR operations and documentation projects as needed
• Identify opportunities to improve workflows and processes

• Manage day-to-day HQ logistics: mail and packages, common area upkeep, and vendor coordination for cleaning, facilities, and supplies
• Manage snack and beverage inventory and ordering against budget
• Provide logistical support for on-site visits, office events, or team events, including team lunches, seasonal gatherings, and ad hoc celebrations
• Coordinate with building management on maintenance issues and escalations
• Monitor federal, state, and local employment and workplace regulatory updates; flag changes that may require action; and maintain current postings and required documentation
• Flag office needs, gaps, and escalations to the Senior Director of People as they arise

• Provide administrative support to the recruiting team, including interview scheduling, candidate communications, and other projects as needed

• 1 to 3 years of experience in office operations, workplace coordination, HR coordination, or a people operations role
• Exercises discretion and maintains strict confidentiality when handling sensitive employee information, including compensation, performance, and personal data
• Strong attention to detail with a high level of accuracy
• Takes initiative and proactively identifies gaps within their scope
• Able to manage several workstreams simultaneously and reprioritize when things shift
• Strong written and verbal communication skills, with good judgment about how to interact with people at every level of the organization
• Comfortable with G Suite and quick to learn new tools
• Experience with an HRIS (BambooHR and/or ADP preferred) and familiarity with an ATS is a plus
• A proactive thinker who looks for ways to improve and streamline and automate processes
• A team player who communicates effectively in a fast-moving environment

• Prior experience at a startup or fast-moving tech company
• A genuine interest in office experience and a good eye for what makes a shared space work