Parkade is modernizing private parking. We’re creating a world with far less parking — but one where every parking spot is available at the push of a button, and priced, managed and enforced well.
We are looking for a Manager/Director/Head of People (title varies by experience) to help us scale our 40+ person team to 100 employees and beyond. We imagine this role will likely be 70% HR and 30% recruiting You’ll get a budget for recruiting/sourcing help or hires as needed.
In this role, you will own our entire people function, including HR, recruiting and onboarding. You will be the architect of our team, owning five key areas:
People operations
Policies & compliance
Feedback
Hiring process
Culture
We want someone who can thoughtfully adapt enterprise-level policies to our agile, entrepreneurial environment while preserving what makes our culture special.
Own HRIS administration, payroll coordination, and benefits offering and enrollment
Generate workforce analytics and insights to inform business decisions
Manage the employee lifecycle from offer letter to offboarding
Quarterback all new employee onboardings — ensuring a basic level of consistency for everyone on things like onboarding checklists, 30-60-90 plans, etc while weaving in contextual steps that will vary by role
Investigate and resolve employee relations issues with fairness, confidentiality, and sound judgment
Manage accommodation requests, any and all leaves, workplace investigations, and disciplinary processes
Be the internal owner of our benefits package, advocating and implementing for the changes you want to see, while balancing costs
Ensure compliance with employment law, all workforce classifications, and ethical standards
Own and sort out any compliance, insurance and benefits issues we run into with our employee base, which is half in California and half spread throughout the country
Create a culture of accountability where performance standards are clear and the bar is held high
Ensure that feedback is regularly flowing in all directions — downwards, upwards and peer to peer
Develop and train our people managers through programming and direct feedback, including guiding them through any performance plans their direct reports may need
Navigate the delicate balance between startup autonomy and corporate requirements
Own configuring our ATS (Ashby) for our recruiting and hiring process, from the job post, to the interview steps, to permissions
Partner with leadership on workforce planning, organizational design, and succession planning
Plug in with all hiring managers to ensure they know how to open reqs, post roles and run a Parkade hiring process
As you and our leadership team determine recruiting needs, bring in help — full time, part time, consultant, etc — to source candidates, coordinate the process and recruit great talent. We expect you need to help if we have anything more than 1-2 junior roles open.
Work closely with the founders, our leaders and individual hires to keep Parkade a wonderfully weird, wacky and fun place to work, even as we grow
Help maintain, and add, traditions — including finding more ways to celebrate wins as a company or within teams
Build trust across the organization as the face of HR, people, talent, and culture
6+ years of experience in a people role at technology companies
At least 3-4 years in a generalist and manager role, and at least one year spent as the sole people hire at a technology startup
Experience with:
A PEO (Professional Employer Organization) like Justworks
A mixed hourly-and-salaried workforce
A significant California-based employee base, plus some remote
Successful rollout of many different people changes across a wide range of areas
Bachelor's degree
10+ years of people experience
Experience personally doing recruiting and sourcing
SHRM-CP, SHRM-SCP, PHR, or SPHR certification
This is an in-person, on-site role based in one of our offices (Los Angeles/Long Beach or San Francisco). Expect at least 4 days/week in person, and 1-2 times a month expect to travel to the other office.
Parkade helps modernize how parking works at multi-family buildings and offices, allowing management to easily lease spots digitally through our app to residents, guests and employees. And, when people lease assigned spots long-term, they can reshare their spot when it's vacant — hugely increasing parking capacity and reliability.
