Job Description

About the People Team

At Arm, people are at the heart of everything we do. They are the driving force behind our innovation and the foundation of our success. Our mission is to attract, engage, and empower exceptional talent—creating an environment where everyone can thrive and perform at their best.

We’re proud to have built a world-class People function that combines human connection with cutting-edge technology, ensuring every interaction across the lifecycle is seamless, intuitive, and meaningful. We’re passionate about preserving the distinctive aspects of Arm’s culture while continually enhancing what makes life here extraordinary.

The Opportunity

We’re looking for a People Hub Coordinator to join our well-established global team providing dedicated support to the APAC region within China while contributing to global People Hub initiatives

In this role, you’ll be the trusted first point of contact for our people across APAC, ensuring every interaction is handled with care, accuracy, and efficiency. You’ll collaborate across time zones, functions, and systems to keep The Hub running smoothly, refining processes, improving content, and continuously raising the standard of service delivery worldwide.

This is more than a coordination role, it’s an opportunity to make a tangible impact within a trusted, collaborative, and evolving team at one of the world’s leading technology companies.

What You’ll Do

• Act as a frontline ambassador of the People function, delivering fast, accurate, and empathetic support through The Hub and Live Chat, with a focus on the APAC region.
• Manage, update, and enhance The Hub, ensuring content, workflows, and processes are current, intuitive, and optimized for an excellent user experience.
• Partner closely with our regional People Partnering team and colleagues across the globe to ensure consistent, high-quality service delivery.
• Administer key People processes across the lifecycle, including onboarding, contract creation, role changes, leaves of absence, local benefits (including enrollment) and exits.
• Maintain impeccable data integrity within SuccessFactors and digital files, ensuring compliance with regional and global standards.
• Support continuous improvement by analyzing feedback and data, enhancing knowledge content, and recommending process efficiencies.
• Provide centralized administrative support across the People Team — from letters and references to compliance and recognition activities.
• Act as a change advocate, identifying opportunities to simplify, automate, and elevate People processes regionally and globally.
• Work with People Team colleagues in APAC to drive specific improvement and engagement projects that make Arm a stronger company

What You’ll Bring

• Exceptional communication and interpersonal skills — confident collaborating across cultures and time zones.
• Fluent in Mandarin and English, other languages are an advantage
• A customer-first mindset with genuine curiosity, empathy, and a passion for service excellence.
• Strong analytical ability — able to navigate systems and data to identify insights and improvements.
• Confidence to make recommendations, challenge constructively, and contribute to continuous improvement.
• Excellent organization and prioritization — able to manage multiple requests and deadlines with precision.
• A proactive, growth-oriented attitude with a focus on learning and adaptability.
• Familiarity with People systems

Why Join Arm

• Contribute to a team that’s shaping the future of how people experience work within a truly global technology leader.
• Play a key role supporting the APAC region while collaborating with colleagues across EMEA and the Americas.
• Work with diverse, brilliant minds who care deeply about people, technology, and impact.
• Be part of a culture that celebrates creativity, autonomy, and continuous improvement.
• Gain exposure to global people operations and systems — making a real impact on how Arm supports its worldwide community.

Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work:https://careers.arm.com/en/10x-mindset

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

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Accommodations at Arm

At Arm, we want our people to Do Great Things If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.