Job Description

Salary Details

The salary range for this position is CAD $32.44/Hr. - CAD $46.64/Hr.

Come work as a People Health Coordinator with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a People Health Coordinator to join the Employee Health Team. Apply today to join our team!

As a People Health Coordinator with Vancouver Coastal Health you will:

• Be responsible for providing effective case management and administrative support for straightforward return to work processes for an assigned portfolio within the health authority. These cases would include occupational (WSBC MSI claims) and non-occupational injuries/illnesses.
• Be responsible for return to work support services that encompass planning, implementing, coordinating, monitoring and evaluating options available to meet an individual’s needs for a safe and early return to work and liaise on behalf of the department with union representatives and external agencies to coordinate return to work efforts.
• Promote recovery at work through transitional work program or return to work (RTW) efforts.
• Work with department managers and the WSBC on the identification of claims for coordination of early intervention services, and coordinate modified/alternate work opportunities to mitigate absences from work due to injury/illness.
• Work with other members of the Disability management team, including supporting the Employee Health Advisors, to ensure integration of services that promote the early and safe return to work for staff and escalate files when necessary. Primary contacts are with Managers, Employee Health Advisors, WSBC, external services providers, payroll and records and benefits.

Qualifications

Education & Experience

• Diploma in Rehabilitation and Disability Management or related program from a recognized educational institution supplemented by three (3) years’ recent related experience in claims management in a healthcare and/or a large complex multi-site union environment, or an equivalent combination of education, training and experience.
• A relevant Certificate in Disability Management is an asset.

Knowledge & Abilities

• Applies acquired skills and knowledge to efficiently and independently resolve administrative issues/problems.
• Effectively utilizes both verbal and written communication skills when providing advice or information or seeking/acquiring information.
• Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule activities.
• Practices diligence and care when maintaining, monitoring, calculating and summarizing data, records and budget information.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately.
• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
• Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters.
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level to create a variety of documents, reports and presentations, and to maintain databases.
• Physical ability to perform the duties of the job.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.