Job Description

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.   Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!
Our People Team is the heartbeat of MOO. You’ll be joining a dual-function squad that bridges the gap between seamless People Operations and strategic People Partnering. As we launch our South Africa site, your role will be pivotal in establishing our local culture and ensuring our "MOOsters" have everything they need to thrive from day one.
As our People Generalist, you are a seasoned pro who handles specialized tasks with full independence. You’ll own the end-to-end operational lifecycle for our South African MOOsters. We aren't looking for someone to just follow a manual; we want someone who brings a fresh perspective, identifies risks before they become issues, and optimizes every workflow they touch.
We’re looking for an experienced People Generalist  who can combine People Operations expertise with MOO’s Every Detail Counts and Imagine It Better values. You’re a self-starter with broad experience, comfortable managing multiple priorities, and passionate about process optimisation, business continuity, and problem-solving. You’re not afraid to challenge the status quo to discover better ways of working, and you use data and best practices to design thoughtful, effective solutions.

Responsibilities

• Payroll: Lead on payroll administration, ensuring payroll changes are correctly administered and communicated to payroll. Including, but not limited too: hours, leaves, and deductions.
• New Starter Onboarding including preparing all documentation, email correspondence and running the new starter orientations.
• Data Integrity shared responsibility (with the People Team) for ensuring that all HR Systems and trackers are updated and accurate. 
• Offboarding oversee the off-boarding process, including conducting exit interviews and making necessary updates to systems and trackers
• HR Information Systems first point of contact for individuals with questions and / or trouble shooting needs with People Systems. 
• Payroll serve as an additional liaison between the People Team and Payroll to ensure changes and / or leaves are communicated to and reviewed with Payroll.
• Benefits Administration – support the administration of MOO’s benefits programs in SA including day to day benefits administration and  compliance.
• Compliance monitoring and ensuring compliance with local regulations, policies and best practice across South Africa operations
• ER & Performance: Support local employee relations, disciplinary processes and performance management processes
• Other Tasks: Provide support on Ad-Hoc projects for example, pay review, performance management, policy reviews & updates, inclusion & diversity, candidate experience and other projects as needed.

About You

• Independent Specialist: You are a People Operations specialist who is comfortable working autonomously and taking full accountability for your outcomes.
• Analytical Mindset: You consult diverse viewpoints and use data to make informed decisions. You "sweat the small stuff" because you know precision is the key to greatness.
• Human-Centric: You believe that "no one wants to speak to a robot." You communicate with warmth, clarity, and professionalism, even when handling tough conversations.
• Collaborative Leader: You naturally foster a collaborative environment and are eager to "Tackle it Together" with the UK and US People squads.
• Problem Solver: You have a track record of identifying sub-functional risks and proposing creative, measurable solutions.

Nice To Haves

• Experience setting up People Operations for a brand-new site or entity.
• In-depth knowledge of South African labor legislation (BCEA, EEA, etc.) and local payroll tax requirements.
• Experience with global HRIS platforms and implementation of new systems

What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 19 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.
Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.