Job Description

SOFTSWISS is hiring a People Experience Project Manager - Middle to join our People Experience & Culture team.

You’ll work on company-wide People Experience initiatives, HR process optimisation, and HR tech implementation projects, contributing to better employee experience, operational clarity, and cross-functional collaboration across the business.

Purpose of the role:

In this role, you’ll bring structure, visibility, and execution discipline to complex People Experience and Culture initiatives across multiple teams and stakeholders.

Your work will help ensure every project has clear ownership, transparent progress tracking, aligned stakeholders, documented decisions, and actionable next steps. You’ll play a key role in making cross-functional collaboration more organised, scalable, and efficient across the company.

Key responsibilities:

• Manage company-wide People Experience & Culture projects from planning through implementation and delivery

• Build and maintain clear execution plans, Jira workflows, project roadmaps, timelines, trackers, and status updates

• Create and maintain a single source of truth for each initiative, including documentation, meeting notes, decision logs, and follow-ups

• Coordinate stakeholders across HR, Marketing, IT, Finance, Legal, Procurement, and other business teams

• Facilitate project meetings and cross-functional alignment sessions to ensure transparency and progress

• Translate discussions into clear action items, ownership, deadlines, and next steps

• Proactively identify and challenge unclear ownership, conflicting priorities, missing decisions, or unrealistic timelines in a constructive way

• Track project risks, blockers, dependencies, and open decisions, escalating issues early when needed

• Keep project documentation organized, accurate, easy to navigate, and consistently up to date

• Prepare regular project updates and progress reports for stakeholders and leadership teams

Required Experience:

• 3+ years of experience in project management, program management, operations, or a similar role

• Fluent Russian and English (Upper-Intermediate level or higher)

• Experience working within People, HR, Employee Experience, Internal Communications, or Business Operations functions

• Strong hands-on experience with Jira, Confluence, and project tracking methodologies

• Proven experience managing cross-functional projects involving multiple stakeholders and departments

• Ability to bring structure and clarity to fast-moving and ambiguous environments

• Strong written communication, documentation, and follow-up skills

• High level of ownership, organisation, and attention to detail

Nice to have:

• Experience working on Employee Lifecycle or Customer Experience initiatives such as onboarding, engagement, or offboarding

• Experience in international product or IT companies

• Familiarity with HR tech implementation or process optimisation projects

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports benefit

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events