Job Description

At David Jones, we are inspired by our purpose to inspire like no other As one of Australia’s most iconic retail brands, we are focused on shaping the future of retail through our people, our culture and the experiences we create for our customers.

We are looking for an experienced People Experience Manager – Learning & Capability to lead the design and delivery of enterprise learning, leadership and workforce capability strategies that support our business ambitions and prepare our people for the future of work.

This is a highly influential role within our People & Culture team, partnering across the business to build a connected learning ecosystem that strengthens leadership effectiveness, accelerates talent, embeds contemporary ways of working and helps our people thrive in a changing retail environment.

What you will achieve

In this role, you will lead the enterprise learning and capability agenda for David Jones, ensuring our investment in capability is aligned to measurable business outcomes, commercial priorities and our future workforce needs.

You will:

• Develop and execute an enterprise-wide learning and capability strategy aligned to business priorities, workforce plans and our Vision 2030+ ambitions.
• Design enterprise capability frameworks and learning architecture that provide clarity on critical skills, leadership expectations and future workforce requirements.
• Lead the development of leadership programs that build leaders who can confidently embrace AI, emerging technologies, transformation and performance.
• Create talent acceleration pathways for emerging leaders and high-potential talent.
• Partner with People Business Partners and senior leaders to identify capability, leadership and succession gaps.
• Build learning experiences that are scalable, contemporary, practical and embedded in the flow of work.
• Oversee leadership, compliance and capability learning portfolios to ensure they meet business, legislative and workforce needs.
• Drive continuous improvement across learning platforms, systems and digital learning experiences.
• Use data, insights and feedback to evolve programs, measure impact and demonstrate value.
• Act as a trusted advisor across People & Culture and the broader business on learning, leadership and future workforce capability.

What you’ll bring

You are a strategic and commercially minded learning and capability leader who can translate business strategy into practical, scalable and engaging learning solutions. You are confident influencing senior stakeholders, leading enterprise-wide programs and building capability that drives measurable outcomes.

You will bring:

• Significant experience leading enterprise learning, leadership development or capability functions.
• Demonstrated success designing capability strategies that support transformation, business performance and workforce readiness.
• Experience developing leadership, talent acceleration and succession-focused programs.
• Strong understanding of contemporary learning practices, future workforce trends and organisational change.
• Knowledge of AI, emerging technologies and their application to workforce capability and learning.
• Strong commercial acumen, with the ability to measure outcomes and demonstrate value realisation.
• Exceptional stakeholder engagement, influencing and advisory skills.
• Experience leading cross-functional initiatives across complex organisations.
• Strong analytical capability and confidence using data and insights to shape decisions.
• A degree in Human Resources, Organisational Psychology, Learning, Business or a related discipline.
• Facilitation, leadership development or coaching accreditation would be highly regarded.

Why David Jones

You will have access to benefits that support life inside and outside work, including:

• Competitive remuneration and annual performance incentives.
• Generous team member discounts across David Jones.
• An additional day of birthday leave.
• Volunteer Leave and Emergency Services Leave entitlements.
• Hybrid and flexible working arrangements.
• Ongoing training and development to support career growth.
• Opportunities to contribute to community partnerships and sustainable practices.

About us

Since 1838, David Jones has been synonymous with innovation, inspiration and premium retail in Australia. Today, our vision to inspire Like No Other continues to shape the future of our business, and our people are at the heart of that journey.

David Jones is an equal opportunity employer committed to creating a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to let us know at the time of application so we can support you through the recruitment process.