Job Description

Ko wai mātou | Who are we

Ngāti Whātua Ōrākei is a hapū of Ngāti Whātua. We live in and around the Tāmaki isthmus. We hold to our mana motuhake, our history, our culture, our identity, and our reo. Our whakapapa traces to Tuperiri and the hapū Ngā Oho, Te Taoū, and Te Uringutu.

We are tangata whenua in Tāmaki. Our authority over land and sea rests on take tupuna, take raupatu, ahi kā, and tuku whenua.

Ngāti Whātua Ōrākei Trust looks after the collective affairs of our hapū. We have more than 8,000 registered members across Aotearoa and overseas. Ōrākei Marae is our cultural hub.

Te Kahu Tōpuni o Tuperiri describes the protective reach of our ancestor across our rohe.

Purpose of the role

The People & Experience Lead plays a key role in shaping and improving the end-to-end kaimahi experience across Ngāti Whātua Ōrākei.

This is a hands-on role responsible for overseeing HR systems, processes and workflows that support recruitment, onboarding, training, performance, and offboarding. You will work closely with leaders across the organisation to ensure our People & Performance systems are effective, efficient, and aligned to our kaupapa.

A key focus of the role is using data and insights to continuously improve the kaimahi experience, while ensuring compliance, accuracy, and strong operational delivery across all HR processes.

This is an exciting opportunity for someone who enjoys both people and systems thinking, and wants to contribute to meaningful, whānau-focused outcomes.

Ngā tino pūkenga/whēako | Qualifications & Experience

Essential:

• Proven experience in HR coordination, advisory, or lead-level roles

• Strong understanding of HR processes across the employee lifecycle (recruitment, onboarding, training, offboarding)

• Experience working with HRIS, ATS, LMS and/or payroll systems

• Demonstrated ability to manage workflows, systems and data accurately

• Strong organisational and stakeholder management skills

• Ability to interpret data and provide insights and reporting

• Sound understanding of NZ employment practices and compliance requirements

• High attention to detail and ability to manage multiple priorities

Desirable:

• Experience training or supporting managers in HR systems and processes

• Relevant qualification in Human Resources or related field

To be successful in this role, the following values & competencies are critical:

• Manaakitanga

• Respect

• Resilience

• Whānau outcome focused

• Collaboration

• Cultural understanding

Key Result Areas:

HR Systems & Data Management

• Oversee and continuously improve HR systems and workflows

• Ensure accuracy and integrity of kaimahi data across systems

• Support system users and provide training to managers

Recruitment & Onboarding

• Support and oversee recruitment processes through the ATS

• Ensure employment documentation is accurate and timely

• Coordinate onboarding processes and experiences for kaimahi hou

Training & Development

• Coordinate training programmes and maintain accurate training records

• Monitor compliance training and reporting

• Support organisational learning initiatives

Offboarding & Insights

• Ensure structured exit processes and meaningful data collection

Reporting & Continuous Improvement

• Provide regular reporting on key people metrics (ie turnover, onboarding, training)

• Contribute to continuous improvement of People & Performance processes

Team & Stakeholder Support

• Work closely with leaders to build capability and confidence in HR processes

• Support a positive, culturally grounded kaimahi experience

Requirements & Checks

Applicants must have the right to work in New Zealand.

Please note that the successful candidate may be required to undergo the following pre-employment checks:

• Police Vetting

• ID and qualification verification

Apply Now

If you're interested, please click the ‘Apply for this job’ button at the top or bottom of the page.

If you have any questions about the role, please contact: peopleperformance@nwo.iwi.nz

We will be reviewing applications as they are received, so we encourage you to apply early.