Flight Centre Travel Group

People Experience Executive

Flight Centre Travel Group  •  Bangkok, TH (Onsite)  •  2 days ago
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Job Description

Discova is on the lookout for a People Experience Executive to join our team in Bangkok, Thailand. If you are driven by a genuine desire to make Discova a great place to work, then we want to hear from you!

About the Opportunity

The People Experience Executive (HR) plays a critical role in our business and, alongside the People Experience Leader, provides Business Partners and employees expert knowledge and advice. They are responsible to handle a variety of personnel related administrative duties at its core are payroll management, visa processing and business licenses. The role is to act as the liaison between HR and employees in Discova ensuring smooth communication and prompt resolution of all queries. The People Experience Executive also supports our daily related activities and assists in coordinating policies, processes and relevant documents.

You will be responsible for:

  • Manage end to end recruitment process.
  • Receive documentation in a professional and confidential manner and filing in correct system and place.
  • Compilation of reports for local government and tax authorities as directed by People and Culture Leader.
  • To liaise with other departments regarding matters arising like; Security, building services, parking, office supplies etc.
  • Update staff organization chart alongside County Manager
  • Manage stationary for the office and following the purchasing guidelines.
  • Visa and Working permit administration and arrangement for foreign staff.
  • Administrate the Leaving Management System and 1st level support for questions regarding the system.
  • Assist leaders with onboarding activities including collection of official personal documentation of new staff.
  • Filings of key HR documents e.g. probation, certificate, warnings, resignation.
  • Arrange health insurance for eligible employees (Issuance and termination)
  • Assist People Experience Leader in developing and planning new programs/benefits or other projects that may impact staff cost.
  • All other tasks as directed from People Experience Leader that are aligned to overall goals of Discova and People Experience Department.

About you

The Essentials:

  • Must speak and read English along with Thai language.
  • Experinced or expert in end to end recruitment process.
  • Minimum 2 years of progressive and proven track record in Human Resources.
  • Exposure and understanding of Local Labor laws and how they are reflected in local customs and policies.
  • Experienced working in a multinational setting, travel and/or hospitality industry is highly an advantage
  • Demonstrated partnership with management levels from diverse backgrounds in influencing and coaching

The Attributes:

  • Excellent organizational skills with the ability to be flexible and implementing change when needed.
  • Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
  • High attention to detail.
  • Able to work under pressure and juggle multiple tasks.
  • Solution focused and great at problem solving.
  • Willing to travel on business when required

About Us

As a leading global destination management company, operating in numerous destinations across Asia and the Americas, being a part of the Discova team means being in your element.

Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. As a company, we provide thrilling global career advancement opportunities, a wonderful and supportive team culture, distinctive leave benefits, and social events that stand out in the industry.

Discova’s people are homegrown - 95% are locals, blending localised know-how with an understanding of what makes a Discova trip to their home country special.

To be part of the Discova family is to be in your element, and being in your element means: being the best you can be in any situation; doing what you love whatever your role is; and being valued for who you are and what you do; continuing to grow as the world changes; joining a family that creates a world of possibilities.

To learn more about Discova click: https://www.discova.com/

Work Perks!

What’s in it for you: We are renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Discova is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and the annual Global Gathering - You'll have to experience it to believe it!

Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships. “We work globally, live locally” is one of our credos that really makes a difference in our world of travel possibilities.

A career, not a job: We offer genuine opportunities for people to grow and evolve. We back our people all the way, no matter what the results are. We are strongly committed to supporting every single employee in their professional and personal development.

Giving Back: As one of the very few, we are proud to provide corporate social responsibility programmes across all our departments supporting nominated charities through workplace giving, promoting volunteering, and supporting fundraising initiatives through our employee giving and office environmental Programmes. All our employees even can enjoy 1 volunteer day per calendar year.

Get in touch now and Discova a world of possibilities!

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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