Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills and taking initiative

What you will bring

A desire to drive your future and accelerate your career. Your key responsibilities will be:

• Act as the primary point of contact for our core employees Hospital de Órbigo Plant, offering timely, accurate, and service-oriented support on HR related inquiries.
• Act as a trusted advisor on HR policies, procedures, and local labor compliance.
• Prepare and process employment contracts, ensuring accuracy and adherence to Spanish labor laws.
• Manage and maintain employee data in HR systems, making sure employee data is accurate and up to date.
• Generate HR reports related to headcount, absenteeism and staff control.
• Manage employee updates in Spain’s social security platform, such as new hires, terminations and contract changes.
• Handle HR cases in Service Now, ensuring a timely resolution.
• Support recruitment processes.
• Collaborate closely with other workstreams (such as Talent Acquisition, Payroll, Work and Life) to ensure a consistent and integrated service delivery.
• Contribute to process improvements that enhance operational efficiency and elevate the employee experience.
• Ability to manage HR documentation and support the employee lifecycle.
• Build strong, trust-based relationships across the organization by communicating with clarity, empathy and respect.
• Provide support in preparing documentation for labor relations and legal compliance matters.
• Regularization or modification of processes in line with legal requirements.
• Assist in the preparation of SMETA audits.
• Participate in local and global initiatives including DEI, Engagement Survey, Equality Plan and non-financial report.
• Provide support in Organizational Pillar activities within the IL6S framework.

Essential Qualifications & Experience

• University degree in Human Resources, Labor Relations, Law, Business Administration or Psychology.
• English fluent
• Spanish fluent
• Experience in international environments is a plus.
• Minimum 3 years of experience in HR operations/HR generalist roles, with a strong understanding of labor contract management, labor law in Spain, social security systems and compliance requirements.
• SAP experience
• Analytical skills and data management

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people’s faces. We are the world’s leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services