Job Description

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com 

Position to work hybrid in Lima, Peru.

Important: CV must be submitted in English

We are seeking an People Enablement Director, Latin America that will lead and facilitate the development of a highly effective, strategic HR function across Latin America to ensure alignment with the global structure, culture and talent. You will act as a trusted advisor to provide guidance and oversight for HR activities in the region and work closely with our global stakeholders across the People Team and from within the business. The ideal candidate will act as an employee champion and a leader of change and will be a key leader within the region.

Key Responsibilities:

• Serve as the most senior People Team leader in LATAM as we continue to streamline and modernize our global HR operations. Leveraging data, insights, knowledge and experience to continuously improve the employee & manager experience at Paysafe.
• Provide overall leadership and guidance by overseeing talent, employee career development, retention programs, training and leadership development in the region
• Develop initiatives, policies and programs to complement existing practices and create consistency across the organization
• Provide strategic guidance and feedback on benefit and compensation plans to ensure cost efficiencies and attractiveness to retain top talent
• Supports administration, coordination, and application of global human resources policies, procedures, and practices including performance management and employee engagement
• Consults regularly with leadership and provides guidance when appropriate using data-driven decision making
• Serves as the cultural champion for the People Team within the LATAM region. Ensuring local processes align with global processes & result in a strong employee experience.
• Act as a key partner to the People Partnering team to mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.

• Advising employees on policies, benefits, procedures and job opportunities; answering questions as they arise
• Facilitate and ensure there is a local process to track all leave requests, following all legal requirements and ensuring proper paperwork is received, designations are assigned within allotted deadlines and tracking is completed
• Acts as point of contact and assists with administration of benefit programs: data entry of enrollments and changes into proper systems; holding benefit meetings and presentations to staff, answering questions and researching discrepancies, if required

Why work at Paysafe?

• Career Growth We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.