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The People & Culture Supervisor will support the People & Culture department with a primary focus on new hire onboarding, orientation, training, and team member development This highly visible role will help create a welcoming and engaging experience for new hires while supporting a culture of continuous learning throughout the hotel.
Key responsibilities include coordinating the onboarding process, facilitating new hire orientation, supporting departmental and hotel-wide training programs, maintaining training records, and ensuring required learning and compliance training is completed. The Supervisor will partner closely with hotel leaders to identify training needs, reinforce service standards, and help team members understand our culture, brand expectations, and commitment to exceptional guest experiences.
This position will also assist with general People & Culture functions, team member engagement initiatives, recognition programs, internal communications, and other HR-related responsibilities as needed.
The ideal candidate is an enthusiastic facilitator with strong communication, organization, and presentation skills who genuinely enjoys helping others learn and succeed. Previous Human Resources, Learning & Development, training, or hotel operations experience is preferred. Previous Hilton experience and familiarity with Hilton culture, brand standards, systems, and training programs are highly preferred.
We’re looking for someone who can make onboarding more than a process—someone who can make a new team member’s first days with our hotel feel welcoming, engaging, organized, and inspiring.
Welcome the talent. Build the culture. Develop the team that delivers exceptional hospitality.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
