BDO USA

People & Culture Specialist, Retirement

BDO USA  •  Grand Rapids, MI (Onsite)  •  2 days ago
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Job Description

The People & Culture Specialist, Retirement is responsible for administering and maintaining the Firm’s qualified retirement plans, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan programs. This role performs day-to-day retirement plan administration, supports employee and principal inquiries, reconciles contributions and loan activity, partners with internal and external stakeholders, and helps ensure accurate, timely, and compliant plan operations.

Job Duties:

  • Assists with the day-to-day administration of the Firm’s qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
  • Assists with the Retirement Plan inbox and responds to employee and principal inquiries in a prompt, accurate, professional, and client-centric-focused manner
  • Reconciles employer contributions, employee contributions, employee deductions, loan payments, and related activity between payroll, draw, vendors, and plan recordkeepers
  • Identifies payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
  • Audits, balances, and rectifies contribution and loan payments, including monitoring overdue loan payments and administering employee and partner loan payment processes
  • Produces and analyzes plan demographic, performance, census, allocation, and earnings data, including support for Employee Stock Bonus Plan administration
  • Assists with determining participant eligibility within applicable plans, calculating appropriate contributions and forfeitures, and communicates required data to recordkeepers, actuaries, payroll, and draw teams
  • Supports annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
  • Prepares accounting records through trial balance, assist auditors with financial statements, and maintain accounting records for the Firm’s retirement plan programs
  • Analyzes information and prepares exhibits for plan committee meetings; attend committee meetings as requested
  • Conducts retirement plan orientation and education meetings for new hires, employees, and principals, as needed
  • Assists by serving as a liaison between BDO, plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel on plan-related matters
  • Reviews and distributes relevant plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
  • Assists participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
  • Assists in the implementation of new plans, programs, plan changes, and administrative procedure updates
  • Maintains accurate and timely documentation and records for all plan-related activities, following established company policies and procedures
  • Maintains knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits
  • Handles confidential and sensitive information with appropriate discretion while working in a virtual team environment
  • Assists the Total Rewards Benefits team on the administration of the firm’s health and welfare benefits, as needed
  • Assists the Total Rewards Leaves team on the administration of employee leaves, as needed
  • Other duties as required

Supervisory Responsibilities:

  • N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

  • Bachelor’s degree required; focus in Business Administration, Human Resources, Finance, Accounting, preferred

Experience:

  • Three (3) or more years of experience in retirement plan administration, required
  • Experience with retirement plan (IRS and ERISA) laws, in a professional services firm, preferred

License/Certifications:

  • Certified Pension Service Professional (CPSP), preferred

Software:

  • Intermediate to advanced computer software skills including Word, Excel and Outlook, required
  • Must be able to create Excel spreadsheets using formulas, required
  • Co-pilot experience, preferred

Language:

  • N/A

Other Knowledge, Skills & Abilities:

  • Excellent written and verbal communication skills
  • Possess the ability to comprehend complex legal documents and filings
  • Ability to make sound recommendations based on analysis, experience and judgment
  • Ability to problem-solve issues to resolution
  • Ability to work well under pressure, remaining composed and professional
  • Ability to work in a fast-paced environment, prioritize and manage multiple assignments
  • Strong organizational skills and time management practices
  • Must develop and maintain strong working relationships internally and externally
  • Ability to maintain a high level of confidentiality

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $32.70/hr - $34.62/hr
Maryland Range: $32.70/hr - $34.62/hr
NYC/Long Island/Westchester Range: $32.70/hr - $34.62/hr

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets
Click here to find out more!

BDO USA

About BDO USA

At BDO, our success is measured by what we achieve together. As a leading provider of audit, tax, and advisory services, we put people first cultivating a conscious, caring corporate culture that empowers our professionals and clients to thrive. Our commitment to excellence drives us to deliver innovative solutions, actionable insights, and trusted guidance for middle market businesses and global organizations.

We help clients navigate complex financial, regulatory, and operational challenges, unlocking growth and value at every stage. By fostering a collaborative environment, we support the development of our people, the success of our clients, and the betterment of our communities. BDO’s insight-driven perspectives and tailored assurance, tax, and consulting services enable companies to move beyond business as usual—achieving exceptional outcomes.

BDO is the brand name for the BDO network and each of its independent member firms. BDO USA, P.C., a Virginia professional corporation, is the U.S. member of BDO International Limited, a global network of trusted advisors dedicated to helping businesses succeed.

Industry
Accounting & Tax
Company Size
10,000+ employees
Headquarters
Chicago, IL
Year Founded
1910
Website
bdo.com
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