Job Description

Company Profile

Nextgen is a UK head-quartered company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Egypt and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, in particular data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers

Role Purpose and Context

As the Global P&C Officer at Nextgen Clearing, your role involves leading operational matters regarding the employee cycle, from onboarding, changes to terms and conditions, exits processes and the whole recruitment process. Collaborating with department managers and the wider P&C team.

Key Responsibilities

• Recruitment & Onboarding: Lead the recruitment process across various disciplines, ensuring a smooth and efficient onboarding experience for new hires.
• Employee Relations & Engagement: Provide support on employee relations matters, including performance management, conflict resolution, and disciplinary actions.
• Payroll and administration: Provide administrative support to payroll processing, checking for accuracy in a timely manner
• Employee cycle administration: Providing administrative support in preparing letters and updating systems for variations to an employee during the employment cycle.
• Compensation & Benefits: Support HR Lead with benchmarking data, trends analysis and reports from the HRIS and recommend competitive compensation.
• Compliance & Governance: Ensure adherence to all relevant labour laws, regulations, and company policies across regions globally.
• Data & Analytics: Utilise HR data and analytics to measure program effectiveness and provide reports monthly to HR director.
• Project Management: Support multiple HR projects simultaneously, effectively managing scope, timelines, and resources – this could include but is not limited, the implementation of new HR systems, Global payroll or employee benefits schemes.

Salary Range: £28,000 to £35,000

Requirements

Primary Performance Metrics

• Overseas overall hiring in the Rest of the World
• Quality onboarding process in the UK and the Rest of the World
• Take the lead to off-board leavers and end of contract matters
• Support in pulling reports to improve proactive actions
• Stakeholder satisfaction and feedback on recruitment processes and onboarding
• Develop best practice in joining and onboarding
• Support all hands and engagement activities.

Immediate joining is preferred, or candidates with a notice period of less than 15 days.

Benefits

• Remote Work
• Access to professional training and development programs
• Generous 25 days of paid leave