StepStone Hospitality

People & Culture Manager (HR)

StepStone Hospitality  •  Brooklyn, NY (Onsite)  •  2 months ago
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Job Description

Hotel Indigo Williamsburg Brooklyn is a vibrant, design-forward boutique hotel that reflects the spirit of the Williamsburg neighborhood. Managed by StepStone Hospitality, we are committed to delivering exceptional guest experiences while cultivating a people-first workplace culture.

The People & Culture Manager will lead all Human Resources functions for the property, serving as a strategic partner to leadership and a champion for employee engagement. This role will utilize Paylocity to manage HR operations including payroll, onboarding, and compliance.

Key Responsibilities

  • Lead full-cycle recruitment, onboarding, and retention initiatives
  • Serve as a trusted advisor on employee relations and performance management
  • Administer payroll, benefits, and HRIS through Paylocity
  • Ensure compliance with all federal, New York State, and local labor laws
  • Drive employee engagement, culture-building, and recognition programs
  • Maintain accurate HR records and reporting
  • Partner with StepStone Hospitality leadership on workforce planning
  • Support training, development, and succession planning efforts

Qualifications

  • Bachelor’s degree in human resources, Business Administration, or related field
  • 3–5+ years of HR experience, ideally within hospitality or lifestyle brands
  • Proficiency in HRIS systems (Paylocity preferred)
  • Strong knowledge of employment laws and HR best practices
  • Excellent communication, leadership, and organizational skills
  • Ability to manage sensitive information with discretion

Preferred Skills

  • Experience working in boutique or independent hotel environments
  • Strong coaching, conflict resolution, and leadership development skills
  • High attention to detail and ability to multitask in a fast-paced setting

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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