Job Description

Accor is a multinational hospitality company headquartered in France. It's one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s. Over the years, it has grown through acquisitions and diversification. Accor operates a wide range of hotel brands covering various segments of the market, from luxury to budget. Some of its well-known brands include Sofitel, Raffles, Fairmont, Novotel, ibis, Mercure, and many others.

We are seeking an enthusiastic and detail-oriented People & Culture Executive to join our dynamic team in Mumbai, India. As a key member of our People & Culture department, you will serve as a vital bridge between our organization and our employees, delivering professional guidance and operational support throughout the employee lifecycle. Reporting to the Director of People & Culture, you will operate with a high level of autonomy, professionalism, and discretion while fostering a positive, inclusive, and high-performing workplace culture. This is an exciting opportunity to make a meaningful impact within a fast-paced, supportive, and collaborative environment while advancing your career in Human Resources.

• Partner with department leaders to support recruitment initiatives, including job posting coordination, candidate screening, interview scheduling, and employment contract preparation
• Manage comprehensive employee onboarding processes, including preparation of onboarding documentation, orientation coordination, and new hire integration to ensure a smooth transition
• Maintain accurate and confidential employee records, ensuring compliance with organizational policies and applicable employment regulations in India
• Prepare analytical reports on HR metrics, employee engagement, and organizational trends to support strategic decision-making
• Provide day-to-day guidance and administrative support to the People & Culture team, assisting with workflow management and ensuring efficient department operations
• Support the implementation of People & Culture strategies, policies, and best practices across the organization
• Conduct training programs and learning initiatives that address skills gaps, strengthen leadership capability, and foster a culture of continuous improvement
• Manage employee relations inquiries with empathy and professionalism, building strong relationships with team members and addressing concerns transparently
• Assist in managing workplace health and safety (WHS) initiatives and Return to Work coordination
• Participate in performance management discussions, disciplinary processes, and employee development conversations with discretion and sensitivity
• Maintain knowledge of employment law, compliance requirements, and HR best practices relevant to the Indian business context
• Collaborate with cross-functional teams to customize HR programs and initiatives that align with organizational goals and employee needs

Qualifications

• Previous experience as an HR Coordinator, HR Officer, or equivalent level role within Human Resources
• Tertiary education in Human Resources, Business Administration, or related field
• Demonstrated experience in employee relations, recruitment support, and onboarding processes
• Excellent empathetic, interpersonal, and communication skills with the ability to engage effectively with diverse stakeholders
• Strong organizational abilities with proven multitasking capability and the ability to work independently
• Exceptional attention to detail and accuracy in managing employee records and documentation
• Ability to prioritize work effectively in a fast-paced environment with competing priorities
• Demonstrated competency in handling complex and confidential information with discretion and integrity
• Proficiency with HR Information Systems (HRIS), Microsoft Office Suite, and online collaboration tools
• Knowledge of Indian employment law, labor regulations, and compliance requirements
• Experience with performance management, training facilitation, and employee development programs
• Strong analytical skills with the ability to interpret HR data and prepare meaningful reports
• Ability to work collaboratively with diverse teams and build positive working relationships
• Experience in the hospitality sector or similar customer-focused industry (preferred)
• Return to Work Coordinator certification or equivalent workplace health and safety qualification (preferred)
• Demonstrated commitment to fostering an inclusive, transparent, and supportive workplace culture