Crescent Hotels & Resorts

People & Culture Coordinator (Temporary)

Crescent Hotels & Resorts  •  Itasca, IL (Onsite)  •  24 days ago
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Job Description

Supports the implementation and administration of People & Culture functions, including recruitment, training and development, benefits administration, and associate relations for all hotel personnel. Partners with hotel leadership to ensure consistent application of P&C practices and a positive associate experience. This temporary role provides coverage during a leave of absence, ensuring continuity in operations, compliance, and support across all departments. The assignment is tentatively scheduled from June 15 through October 15.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Support recruitment efforts by assisting with sourcing, interviewing coordination, and onboarding processes to attract and retain qualified associates. May participate in interviews for select positions.
  • Assist in the coordination and delivery of training programs, including new hire orientation and ongoing development initiatives. Monitor participation and provide feedback for continuous improvement.
  • Support the administration of associate performance programs by tracking completion, reviewing for consistency, and assisting leaders as needed.
  • Assist in the implementation and administration of P&C policies and programs to ensure a positive and productive work environment. Promote fair and consistent application across all departments.
  • Support compliance with all Federal, State, and local laws and regulations by maintaining accurate records, assisting with audits, and communicating updates as directed.
  • Provide guidance and support to managers and associates on P&C-related matters, including employee relations, policies, and procedures. Escalate complex issues as appropriate.
  • Assist with the administration of wages and benefits, including responding to associate inquiries and supporting accurate processing through HR systems.
  • Support labor relations activities, including maintaining documentation and ensuring adherence to union agreements where applicable.
  • Coordinate pre-employment processes, including background checks, drug testing, and reference checks, in compliance with company policies.
  • Ensure proper completion and maintenance of employment eligibility documentation for all associates.
  • Working knowledge of HR compliance, investigations, corrective action, and documentation standards.
  • Proficiency with HRIS/timekeeping systems (e.g., UKG) and Microsoft Office (especially Word, Excel, Outlook).
  • Perform other job-related duties as assigned.

REQUIRED QUALIFICATIONS & SKILLS:

  • Bachelor's degree in Human Resources or equivalent from a 4-year college or technical school.
  • 3 years of Human Resources experience, training, or administrative management with HR related duties.
  • Detail-oriented with strong analytical and organizational skills.
  • Ability to work independently and maintain confidentiality.
  • Strong interpersonal and communication skills with the ability to influence, de-escalate conflict, and build trust across all levels.
  • High level of professionalism, discretion, confidentiality, and follow-through.
  • Ability to communicate in more than one language is preferred.
  • Previous hotel and/or Marriott experience is preferred.

What Make Us Great?

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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